Metro College Intern - (PLAN) Strategy, Planning, and Performance

WMATA; Washington (District of Columbia); On-site; USD 21,000 - 28,000; Full time

Job summary

WMATA's Ridership and Mobility Analysis team is offering a summer internship to college and graduate students. The internship provides hands-on transit industry experience, with rotations across departments based on the student's major and interests.

Interns will work on data analysis, research, and dashboard creation for current projects, gaining exposure to ridership, regional mobility, and customer experience aspects within a public transit agency.

Qualifications

• Introductory internship for college/graduate students.
• Hands-on transit industry experience.
• Department rotations based on major.

Responsibilities

• Compile, review and analyze data; input and verify data for reports.
• Research data and assist in management, operations, technical and administrative reports.
• Produce work products for the assigned department, such as presentations and data visuals.
• Review reports to identify problems and suggest solutions as directed.
• Participate in training sessions and attend department meetings to gain exposure to transit functions.
• Assist in or lead departmental meetings and working sessions.

Job description

Marketing Statement

WMATA's (Metro) Ridership and Mobility Analysis team is looking for a summer intern! Our team integrates and leverages big data to develop actionable insights on ridership, regional mobility, and the customer experience. Analyses cover a range of topics, including the impact of planned service changes, unplanned disruptions, special events, fare policy,
changing regional travel patterns, equity, and more. We’re looking for an intern with an interest in public transit, data analysis, and data visualization to conduct research, analyze data, and create dashboards for current projects.

Job Description

This is an introductory, preparatory and training opportunity for college and graduate students designed to provide hands‑on and practical transit industry work experience. Areas include but are not limited to: Bus and/or Rail Operations, Safety/Emergency Management, Engineering, Police, Information Technology, City/Urban Planning and General business functions. The assignments are on a temporary basis not to exceed thirteen (13) weeks of summer employment. Student interns may rotate to various departments based on their major in college/university and/or the respective departmental assignment. The student intern is supervised by an appropriate Executive or designee.

Principal Job Duties

• Duties will vary dependent on the assigned department. General duties may include activities in which the student intern:
• Compiles, reviews and analyzes data. Operates a personal computer to verify, input and correct data required for producing reports.
• Researches data for and assists in the preparation of management, operations, technical and administrative reports. Utilizes management memoranda, fiscal and operations reports and data to complete assignments.
• Produces tangible work product specific to the assigned department to include presentations, reports, correspondence, graphic representation of data and/or project plans.
• Reviews reports to identify problems based upon standard criteria and guidance from supervisors; recommends solutions as instructed.
• Participates in training sessions related to various functions performed by department to which assigned; attends appropriate Authority, departmental and office meetings, etc., in order to gain exposure to transit functions.
• Participates in and/or leads departmental meetings, working sessions, etc.

Other Duties

• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.