Metro College Intern (DMOT) Digital Modernization Operational Technology

WMATA; Washington (District of Columbia); On-site; USD 28,000 - 36,000; Full time

Job summary

WMATA invites college and graduate students to gain hands-on experience in transit technology through a summer internship program. You will explore areas including application development, IT operations, and project management, tackling real-world tasks and building a broad set of tech skills.

Interns will rotate through the Digital Modernization group with assignments across Maryland, Washington, DC, and Virginia.

Responsibilities

• Assists in data compilation, review and analysis for reports.
• Supports dashboards, workflow automation, and IT operations tasks.
• Assists in preparing management, operations, technical and administrative reports.
• Participates in department meetings and training sessions.
• Contributes to project coordination and governance activities.

Job description

Marketing Statement:

Are you ready to apply your skills to meaningful projects that power our digital services and improve operational excellence? Jumpstart your Tech Career with a Hands-On Internship in Application Development, IT Operations, and Project Management.

Our internship program offers a diverse range of experiences, from building dashboards and automating workflows to supporting public safety IT, and managing projects, all designed to accelerate your professional growth. Work alongside expert teams, tackle real challenges, and develop a broad skill set in software development, data analysis, IT governance, and project coordination.

Whether you’re passionate about coding, data, security, or project management, this internship offers a dynamic environment to learn, contribute, and make an impact. Take the first step toward a rewarding tech career. Join us and help shape the future of digital operations and innovation.

Interns working in the Digital Modernization group will work in various locations to include: Maryland, Washington, DC, and Virginia.

Job Description:

This is an introductory, preparatory and training opportunity for college and graduate students designed to provide hands-on and practical transit industry work experience. Areas include but are not limited to: Bus and/or Rail Operations, Safety/Emergency Management, Engineering, Police, Information Technology, City/Urban Planning and General business functions. The assignments are on a temporary basis not to exceed thirteen (13) weeks of summer employment. Student interns may rotate to various departments based on their major in college/university and/or the respective departmental assignment. The student intern is supervised by an appropriate Executive or designee.

Principal Job Duties

• Duties will vary dependent on the assigned department. General duties may include activities in which the student intern:
• Compiles, reviews and analyzes data. Operates a personal computer to verify, input and correct data required for producing reports.
• Researches data for and assists in the preparation of management, operations, technical and administrative reports. Utilizes management memoranda, fiscal and operations reports and data to complete assignments.
• Produces tangible work product specific to the assigned department to include presentations, reports, correspondence, graphic representation of data and/or project plans.
• Reviews reports to identify problems based upon standard criteria and guidance from supervisors; recommends solutions as instructed.
• Participates in training sessions related to various functions performed by department to which assigned; attends appropriate Authority, departmental and office meetings, etc., in order to gain exposure to transit functions.
• Participates in and/or leads departmental meetings, working sessions, etc.

Other Duties

• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.