Meter Service Technician

City of Navasota, TX; Navasota (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

The City of Navasota, TX is seeking a Utilities Technician to maintain water and gas meters, perform AMI readings, install meters, and manage daily consumption reports. The role covers meter boxes, repairs, customer service, and strict safety standards. A Texas driver’s license and gas qualifications are required.

This is a non-supervisory, team-focused position supporting utility billing and cross-department work. Join a dedicated crew and contribute to reliable utility services for residents.

Qualifications

• High school diploma or equivalent is required.
• At least three years of experience in utility services preferred.
• Training opportunities may be provided to support required certifications.
• Texas driver's license required; natural gas qualifications needed for gas work.

Responsibilities

• Keeps water and gas meters in working order.
• Manages daily consumption and water-usage reports; verifies leaks and makes repairs.
• Disconnects and reconnects water and gas services.
• Repairs and replaces residential water and gas equipment as needed.
• Operates vehicles and uses hand tools and computer software.
• Maintains warehouse stock of meters and equipment.
• Locates, sets, and maintains water meter boxes.
• Responds to customer complaints and resolves issues.
• Performs leak testing of residential equipment/utilities.
• Performs monthly service disconnections for nonpayment and NSF accounts.
• Maintains records of work performed.
• Assists with Utility Billing front counter as needed.
• Assists other departments as needed.

Skills

Safety standards

Meter reading

Customer service

Mathematics

Communication

Driving

Problem solving

Education

High school diploma or equivalent

Tools

Texas driver's license

Natural gas qualifications

Job description

Maintains city gas, and water meters, and operates manual and Advanced Metering Infrastructure (AMI) meter reading equipment. Installation of residential water and gas meters. Manages daily consumption and continuous water usage reports, verifies leaks, and makes repairs as necessary. Disconnects and reconnects water and gas service and ensures water and gas meters are in working order.

ORGANIZATIONAL RELATIONSHIPS

• Reports to: Utility Supervisor / Sr. Gas Operator
• Directs: This is a nonsupervisory position.
• Other: Has contact with other city employees, direct customer contact, contracts with the general public, and contractors.

Essential Duties

• Keeps water and gas meters in working order.
• Manages daily consumption and continuous water-usage reports, verifies leaks, makes repairs.
• Disconnects and reconnects water and gas services.
• Repairs and replaces residential water and gas equipment as needed.
• Operates 1/2-ton to 3/4-ton vehicles and uses hand tools, computers, tablets, various computer software.
• Maintains needed warehouse stock of residential water and gas meters and associated equipment.
• Locates, sets, repairs, and maintains water meter boxes.

• Receives and responds to customer complaints and resolves issues or recommends appropriate action.

• Performs leak testing of residential equipment/utilities.

• Performs monthly service disconnections for nonpayment and nonsufficient funds (NSF) accounts.

• Maintains records of work performed.
• Assists with Utility Billing front counter as needed.
• Assists other departments as needed when possible.

• Assists other utility divisions as assigned and as needed.

Other Important Duties

Performs such other related duties as may be assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: methods, practices, equipment, and hand tools used in the safe handling of chlorine and natural gas; and knowledge of the Texas Motor Vehicle Code as it relates to the safe operation of light equipment and motor vehicles.

Skill/Ability to: service and make repairs to water, gas, and wastewater meters, applying safety standards to prevent hazards; learn the location of meters and how to read various types; understand and follow instructions; make simple mathematical computations; establish and maintain effective working relationships with co-workers; deal effectively with the public in stressful situations; tolerate outside working conditions, including exposure to adverse weather conditions; and maintain appropriate necessary certifications, Texas driver's license applicable to job responsibilities and good driving record.

ACCEPTABLE EXPERIENCE AND TRAINING

High school diploma or its equivalent. At least three (3) years of experience in utility services. Experience and training in water, wastewater, and natural gas operations are preferred but not required. Training opportunities may be provided to the selected candidate to support successful performance of assigned duties and required certifications.

CERTIFICATES AND LICENSES REQUIRED

Appropriate Texas driver's license. Natural Gas Qualifications will also be needed to work on a Natural Gas Pipeline system.

JOB PHYSICAL, MENTAL, AND/OR EMOTIONAL REQUIREMENTS

The City will comply with the Americans with Disabilities Act (ADA), including the American Disabilities Act Amendment Act (ADAAA), and all other Federal, State and Local legislative requirements. The Facility will ensure that reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions of that position.

LEGAL NOTIFICATION

Any applicant receiving a bona fide job offer for this position will be required to undergo and pass a pre-employment physical examination, illegal drug screening, and criminal background check prior to employment.

All positions at the City of Navasota require documentation of employment eligibility in accordance with Federal employment law. Communication skills in English are required for some specific assignments based upon job-related needs for communication with the general public and/or co-workers. Bilingual skills (Spanish/English) are encouraged but not required.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and physical demands required of the personnel so classified.

The Job Description does not constitute an employment agreement between the City of Navasota and the employee. This position is subject to change by the employer as the employer's needs and job requirements change.