Meter Technician

Columbus Water Works through Westaff Staffing Agency; Columbus (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Columbus Water Works through Westaff Staffing Agency is seeking a Meter Technician to connect and disconnect water service, perform meter reads, and maintain AMR/AMI systems. You will respond to customer inquiries, walk routes or drive, and be on-call for after-hours emergencies.

The role requires a high school diploma or GED, a valid driver’s license, and physical ability to lift up to 50 pounds. Proficiency with CIS Infinity is preferred and prior meter experience is a plus.

Qualifications

• Must have strong written and verbal communication.
• Valid driver’s license and clean driving record required.
• Experience with meter reading or water distribution is preferred.

Responsibilities

• Connects and disconnects water service.
• Repairs leaks and conducts pressure checks.
• Verifies meter readings on various AMR/AMI equipment.
• Responds to customer inquiries and on-call duties.
• Reads water consumption and records usage.
• Operates and maintains meter reading equipment and software.

Skills

Good communication

Valid driver's license

Math skills

Physical stamina

Education

High school diploma or GED

Tools

CIS Infinity

Job description

SUMMARY:

Connects and disconnects water service, checks and repairs meter leaks, performs pressure checks, performs maintenance on meter boxes and meter lids, and installs and repairs automatic meter reading equipment. Ensures meters are registering properly and corrects meters that are stopped, backwards, or not recording water use. Performs meter reading activities via automatic meter reading equipment and/or through handheld devices while walking or driving routes. Verifies meter readings on rotary, straight-read, and automatic meter reading meters. Tactfully responds to customers’ inquiries and complaints in a timely manner. Install and change-out water meters as required. Enters customer data and meter reading information into handheld device and computerized maintenance software. Position requires pulling rotating call to respond to after-hours customer requests and emergency conditions. Work is performed under the general supervision of the Meter Maintenance Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following. Other duties may be assigned.

• Connects and disconnects water service.
• Repairs leaks, makes pressure checks, and inspects services.
• Verifies meter readings on rotary and straight read and automatic meter reading equipment.
• Reports to supervisor violations of the rules and regulations governing consumption and conditions that may necessitate a customer billing adjustment.
• Tactfully responds to customers’ inquiries and complaints.
• Requires pulling to on-call duty rotation.
• Reads water consumption and records the volume used by residential and commercial customers.
• Walks or drives truck on established route and takes readings of meter dials and/or automatic meter reading equipment.
• Verifies readings to locate abnormal consumption and records reason for fluctuations.
• Changes out meters and repairs leaks as needed.
• Repairs/Replaces meter boxes, tops, and automatic reading equipment as needed.
• Troubleshoots and maintains AMR/AMI Connectivity.
• Downloads meter usage technical reports and decipher information.
• Uses computerized meter equipment.
• Completes other duties as assigned by the Meter Maintenance Manager to support the multiple programs within the division.

SUPERVISORY RESPONSIBILITIES:

None.

QUALIFICATIONS REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

High school diploma or GED is a minimum requirement. Must have a valid driver's license and a good driving record. One year of maintenance experience preferred; experience working on meters or water distribution projects preferred. Good oral and written communication skills required. Basic computer skills including CIS Infinity required. Ability to lift and/or move up to 50 pounds required. Must be able to receive First Aid and CPR certifications within one year of employment. Ability to perform regular on-call duty required. Must be able to perform general manual labor in outdoor weather conditions. Good knowledge of water meter reading practices preferred. Ability to navigate throughout the service area using maps, landmarks, and physical addresses required.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret operating and maintenance instructions, safety procedures, standard operating procedures, schematic drawings, etc. Ability to write reports, effectively present information, and respond to questions from managers, customers, or the general public.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as proportions, percentages, area, circumference and volume.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Driver’s License, First Aid/CPR

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, stoop, kneel, crouch, crawl, reach with hands and arms, use hands and fingers to handle or feel objects, tools or equipment. The employee is required to sit, climb, or balance. The employee is regularly required to use hands and fingers to handle or feel objects, tools or equipment. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee occasionally works near heavy construction equipment, moving mechanical parts, and is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The employee frequently works in cramped, confined spaces. The noise level in the work environment is usually moderate.

Job Number: 26-98

Pay Grade: 09