Meter Read Resolution Specialist (Hybrid, 6-Month Contract)

Motion Recruitment; Columbus (OH); Híbrido; USD 34.000 - 55.000; Jornada completa

Descripción de la vacante

Our client, a utilities and electricity provider in Columbus, OH, is hiring a Meter Exception & Resolution Analyst on a hybrid schedule. You will investigate meter reading exceptions, coordinate across departments, and drive issue resolution to ensure accurate data sent to billing.

The role requires an Associate's degree and 3–5 years of related experience with strong Microsoft Excel and data-analysis skills; experience with meter data, AMI/ARM, and billing systems is a plus.

Formación

• Associate's degree required.
• 3-5 years of related experience.
• Strong Microsoft Excel and data analysis skills.

Responsabilidades

• Ensure meter exchange activities are successfully completed end-to-end by identifying and resolving issues
• Investigate meter reading exceptions, communication failures, and consecutive estimated bill amounts
• Analyze meter, AMI, ARM, billing, customer, and operational data to identify barriers preventing successful meter reads
• Evaluate feedback from responsible departments and determine whether additional investigation or work is required to fully resolve the issue

Conocimientos

Excel

Data analysis

Experience: 3-5 years

Educación

Associate's degree

Descripción del empleo

Our client, a utilities and electricity provider in Columbus, OH, is hiring a Meter Exception & Resolution Analyst on a hybrid schedule. You will investigate meter reading exceptions, coordinate across departments, and drive issue resolution to ensure accurate data sent to billing.

The role requires an Associate's degree and 3–5 years of related experience with strong Microsoft Excel and data-analysis skills; experience with meter data, AMI/ARM, and billing systems is a plus.