Meter Coordinator

UBEO Business Services; Rocky Mount (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

UBEO Business Services in Rocky Mount, NC is seeking a Meter Collector responsible for collecting meter readings and ensuring accurate billing. The role involves direct customer contact, data entry, and reporting using Excel, with collaboration with IT to link devices and tools. Strong attention to detail and communication are essential; the position requires proficiency with MS Office and ERP systems, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Strong attention to detail and communication skills mandatory.
• Proficiency with MS Office (Excel, Word, Outlook) preferred.
• Familiarity with ERP systems such as E-Automate or similar preferred.

Responsibilities

• Collect meter readings using meter collection tools and via customer contact.
• Enter readings and process billing on service contracts when meters are valid.
• Upload/download meter readings with various software/tools.
• Generate ad-hoc reports in Microsoft Excel.

Skills

Detail oriented

Verbal & written comms

MS Office proficiency

ERP systems (E-Automate)

ECM/Workflow software

Multitasking

Fast-paced environment

Education

HS Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Purpose

The Meter Collector contributes to the timely and accurate billing of customers through the collecting and recording of data used to establish usage on supported office equipment.

Purpose

The Meter Collector contributes to the timely and accurate billing of customers through the collecting and recording of data used to establish usage on supported office equipment.

Responsibilities

This position is responsible for collecting meter readings by leveraging meter collection tools as well as direct interaction with customers.

• Complete daily meter collection assignments
• Call customers to collect meter readings on non-networked devices
• Upload and download meter readings using various software/tools
• Work with internal IT Helpdesk to link data collection tools to customer devices
• Monitors daily “issue” reporting and takes appropriate corrective actions to resolve data collection issues
• Processes the billing on service contracts once valid meters are input
• Provide management and ad-hoc reports utilizing Microsoft Excel
• Effectively communicate with employees and interact with customers in a courteous and appropriate manner
• Other duties as assigned

Job Related Dimensions

• Strong attention to detail
• Strong communication skills – both verbal and written
• Proficiency in MS Office products (Excel, Word, MS Outlook)
• Proficiency in E-Automate or other similar ERP system
• Proficiency with ECM/Workflow software
• Ability to multitask
• Ability to work in fast paced environment with time sensitive deadlines

Qualifications

• HS Diploma or GED

Physical Demands & Work Environment

• Ability to sit at desk for prolonged periods of time
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms
• Ability to lift 20+lbs on occasion
• Ability to work in fast paced environment