Meta Lab Assistant Store Manager

Channel Partners Solutions, LLC.; Houston (TX); On-site; USD 75,000 - 82,000; Full time

Benefits offered by this job

Biweekly pay

Health benefits

Paid time off

401(k) matching

Paid training

Employee discounts

Referral bonus

Tax-advantaged accounts

Growth opportunities

Job summary

Channel Partners Solutions is seeking an Assistant Manager to partner with the Store Manager, coach a high-performing retail team, and keep daily operations running smoothly. You’ll help optimize processes, lead demos of Meta wearable products, and ensure customer-ready experiences that reflect the Meta brand in-store.

You’ll manage store operations, support performance management, and act as the boots on the ground with Meta’s tech team to maintain customer experiences.

Qualifications

• Strong communication, written and verbal, including conflict resolution.
• Ability to build relationships at multiple levels and work independently.
• Calm under pressure with strong initiative and organization.

Responsibilities

• Oversee location operations: opening/closing, inventory, logistics, POS, cash handling, and reporting.
• Develop and implement operational strategies to streamline store processes.
• Collaborate with Meta's tech team to ensure customer experiences work smoothly.
• Support Retail Manager in performance management of the team.
• Provide leadership in the Store Director's absence and maintain customer focus.
• Know and demonstrate expert knowledge of client's products sold in-store.

Skills

Interpersonal communication

Relationship building

Conflict resolution

Time management

Organizational skills

Decision making

Google Workspace

Office 365

Education

High School Diploma

Retail management experience

Customer-facing experience

Job description

Meta Lab Retail is transforming how people connect with technology in high‑traffic, premium shopping environments. Our team will bring Meta Smart Glasses and Quest mixed‑reality experiences to life through interactive demos and engaging, hands‑on customer moments.

As the Assistant Manager, you’ll partner closely with the Store Manager to support and develop a high‑performing retail team while keeping daily operations running smoothly. You’re someone who enjoys solving problems, communicating clearly, and creating a space that feels organized, welcoming, and customer‑ready. In this role, you’ll help coach the team, maintain strong operational flow, and look for opportunities to improve processes and performance. You’ll also play a key part in supporting hands‑on demos that help customers explore our wearable and mixed‑reality products and see how they fit into their lives—bringing the Meta brand to life through an engaging and immersive in‑store experience.

Minimum Pay

USD $75,000.00/Yr.

Maximum Pay

USD $82,000.00/Yr.

What We Offer

• Biweekly pay plus retention bonus
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Paid training
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You’ll Do

• Manage the overall operation of the location including opening, closing, inventory management, logistics, retail technology, Point of Sale, cash handling & weekly and daily report outs on operational performance
• Develop and execute various operational strategies to streamline operational processes within the retail store
• Be the boots on the ground in partnership with Meta’s tech team to ensure all customer experiences are working correctly and maintained
• Support the Retail Manager in performance management of the team
• Lead person when the Store Director is not present
• Expert in our client’s industry leading products, sold in the retail store
• Other tasks as assigned by management

What You’ll Bring

Experience and Education

• High School Diploma or equivalent required
• 3+ years of retail management experience required
• 3+ years customer‑facing experience in retail required

Skills And Attributes

• Exemplary interpersonal communication skills including soft, written, verbal and conflict resolution
• Ability to build and foster business relationships at multiple levels and independently
• Ability to show patience, tact and remain calm under pressure
• High level of initiative and self‑motivation with a continued drive to learn
• Strong time management and organizational skills
• Ability to practice good judgment in analyzing information, strategic/critical thinking and decision making
• Fluent in Google Workspace Suite & Office 365 including Outlook, Excel & PowerPoint
• Flexible availability with the ability to be on‑call as needed

Physical Requirements

• Engaging with customers while talking, standing, walking, and conducting demos of our client’s product which includes repetitive use of hands, arms, legs and grasping
• Frequently lift and carry up to 25 pounds
• Occasionally lift and carry up to 50 pounds
• Continuous hand/eye coordination and fine manipulation
• Candidates should be able to work comfortably with a variety of lighting conditions, including occasional flashing or contrasting light patterns

Important Information

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at‑will employer.