Meta Lab Store Manager

Channel Partners; New York (NY); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Biweekly pay with retention bonus

Health and wellness benefits plans

Paid time off and holidays

401(k) with employer matching

Paid training

Employee discounts

Referral bonus

Tax savings with FSAs

Job summary

Channel Partners brings Meta Lab Retail experiences to high-traffic venues. As Store Manager, you will lead a compact, high-impact team delivering immersive Meta product demonstrations, building meaningful customer relationships, and achieving measurable business results at premier locations.

You will recruit, coach, and develop talent, drive sales, analyze performance data, and ensure operational excellence in scheduling, inventory, and reporting while maintaining a strong brand presence.

Qualifications

• High School Diploma or equivalent required.
• 5+ years of retail sales management experience.
• Proven success leading customer-facing retail teams.
• Experience in high-traffic environments preferred.

Responsibilities

• Deliver immersive product demonstrations, build authentic customer relationships, elevate every interaction into a Meta-branded experience, and drive customer acquisition, retention, and satisfaction.
• Recruit, hire, and develop high-potential talent while providing ongoing coaching, fostering accountability and collaboration, and modeling professionalism and strong communication.
• Drive sales and conversion metrics, turn traffic into engagement and revenue, analyze performance data to adjust strategies, and maintain operational excellence in scheduling, inventory, and reporting.
• Serve as the subject-matter expert on Meta wearable and mixed-reality products, stay current on innovations, communicate value propositions confidently, and simplify complex technology for customers.
• Demonstrate strong communication skills, set clear expectations, hold the team accountable, and represent the Meta brand professionally in high-visibility environments.

Skills

Leadership

People development

Data-driven

Communication

Interpersonal skills

Conflict resolution

Adaptability

Tech passion

On-call availability

Education

High School Diploma

Job description

At A Glance

Meta Lab Retail is redefining how customers experience technology in high-traffic, premium shopping destinations by bringing Meta Smart Glasses and Quest mixed-reality experiences to life through immersive, hands‑on engagement at Moynihan Train Hall.

As the Store Manager, you will guide a compact yet high‑impact team focused on world‑class product demonstrations, meaningful customer relationships, and measurable business results, while balancing customer passion, people development, operational excellence, and strong business acumen to uphold the Meta brand standard and customer promise.

These small‑format locations—situated in premier malls and outdoor lifestyle centers—are designed to reinvent traditional retail engagement through immersive, hands‑on experiences. Channel Partners, the exclusive talent and operations partner for Meta Retail, builds and leads the teams that bring these experiences to life. We’re seeking a customer‑obsessed, people‑first, tech‑centric Store Manager to guide a high‑performing team and deliver authentic, immersive interactions on Meta's behalf. This is experiential retail—not transactional retail.

Minimum Pay

USD $85,000.00/Yr.

Maximum Pay

USD $90,000.00/Yr.

What We Offer

• Biweekly pay plus retention bonus
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Paid training
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

• Deliver immersive product demonstrations, build authentic customer relationships, elevate every interaction into a Meta‑branded experience, and drive customer acquisition, retention, and satisfaction.
• Recruit, hire, and develop high‑potential talent while providing ongoing coaching, fostering accountability and collaboration, and modeling professionalism and strong communication.
• Drive sales and conversion metrics, turn traffic into engagement and revenue, analyze performance data to adjust strategies, and maintain operational excellence in scheduling, inventory, and reporting.
• Serve as the subject‑matter expert on Meta wearable and mixed‑reality products, stay current on innovations, communicate value propositions confidently, and simplify complex technology for customers.
• Demonstrate strong communication skills, set clear expectations, hold the team accountable, and represent the Meta brand professionally in high‑visibility environments.

What You'll Bring

Experience and Education

• High School Diploma or equivalent required.
• 5+ years of retail sales management experience.
• Proven success leading customer‑facing retail teams.
• Experience in high‑traffic environments preferred.

Skills and Attributes

• Strong leadership and people development skills.
• Demonstrated business acumen and data‑driven decision‑making ability.
• Excellent communication and interpersonal skills.
• Skilled in performance management and conflict resolution.
• Adaptable and self‑motivated.
• Passion for technology and customer excellence.
• Flexible availability with the ability to be on‑call as needed.

Physical Requirements

Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp.

Frequently lift and carry up to 25 lbs.

Occasionally lift and carry up to 50 lbs.

Continuous hand/eye coordination and fine manipulation.

Important Information

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at‑will employer.