Messaging Systems Engineer II

Jobtailor

Birmingham (AL)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Job summary

Jobtailor is seeking an experienced IT professional to monitor performance metrics, maintain servers and software, and support user and data needs across enterprise applications. The role involves incident and change management, data warehousing, and ensuring backups and disaster recovery readiness.

Candidates should have 4+ years of IT experience, familiarity with HIPAA/SOX/PCI, and relevant certifications are preferred.

Qualifications

High school diploma or equivalent required.
Minimum 4 years of IT experience.
Familiarity with HIPAA, Sarbanes-Oxley, Privacy & Security, PCI.
Relevant IT certifications preferred.

Responsibilities

Monitors performance metrics.
Maintains and updates servers and software.
Supports data and system needs of users and documents appropriately.
Supports technical incidents and user management.
Knows how to warehouse data, backup and recovery.
Configures databases.
Designs and implements business solutions.
Defines data and system requirements.
Performs ad hoc troubleshooting.

Skills

Troubleshooting

Group interaction

Problem solving

Decision making

Peer training

Education

Associate degree

Undergraduate degree

Tools

Microsoft SQL Server

M365 Exchange Online

SharePoint 2019

Power Platform

Azure DevOps

Active Directory/Entra

ProofPoint Email Gateway

OpenText RightFax

Panopto

Job description

Monitors performance metrics.
Maintains and updates servers and software.
Supports data and system needs of users and documents appropriately.
Supports technical incidents and user management.
Knows how to warehouse data, backup and recovery.
Configures databases.
Designs and implements business solutions.
Defines data and system requirements.
Performs ad hoc troubleshooting.

Requirements

High school diploma or equivalent required.
Associate degree or Undergraduate degree preferred.
Minimum 4 years of experience.
Relevant Information Technology certifications preferred.
Familiarity with regulatory compliance, including HIPAA, Sarbanes-Oxley, Privacy and Security, PCI
Intermediate, demonstrated understanding in the following competency areas:
Troubleshooting abilities in multi-tier architecture
Manage and maintain site-related documentation
Produce progress, problem and status reports, as required by management
Manage service providers for prompt problem resolution
Incident Management, Change management and Problem Management
Hardware installation, configuration and maintenance
Software installation, configuration and maintenance
Performance monitoring and tuning
System backup and recovery methods
Disaster recovery processes
Group interaction and influence to accomplish tasks and solve technical problems
Small project management
Peer training
Capacity planning
Small-scale infrastructure design and implementation
Research and recommendation of solutions
Messaging Systems Engineer II requirements Experience in implementation, administration, and support of one or more of the following technologies:
Microsoft SQL Server 2019 or later to support enterprise applications
Microsoft M365 Exchange Online
Microsoft SharePoint 2019 or later and M365 SharePoint Online
Microsoft M365 Defender and Compliance
Microsoft Dynamics 365 CRM 9 or later
Microsoft Teams
Microsoft Power Platform and Dataverse
Microsoft InTune Endpoint Management
Microsoft Azure DevOps
Microsoft Active Directory and Entra
Microsoft Windows Operating Systems
ProofPoint Email Gateway and Archive Services
OpenText RightFax 10.6 or later
Video CMS to support large corporations (Panopto)
Scripting languages (PowerShell, Perl, Linux shell, etc.)

Core Competencies

Demonstrates expertise in managing and maintaining IT systems, including performance monitoring, troubleshooting, and disaster recovery. Proficient in configuring databases and supporting enterprise applications using Microsoft technologies.

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