MERIT Program Manager: Recovery & Outreach Lead

Harbor Care; Nashua (NH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Sign-on bonus

Relocation or travel reimbursement

Job summary

Harbor Care seeks a MERIT Program Manager to scale the program using evidence-based practices, coordinate referrals, provide intake support, and connect clients with treatment and recovery resources.

The role involves overseeing outreach, staff training, contract/grant activities, and ensuring documentation and reporting are completed accurately. Location is Nashua, NH with frequent travel across NH.

Qualifications

• Minimum of 3 years’ experience in community outreach, referral coordination, intake support, recovery support, or related human services work.
• Current CRSW or LADC certification is required.
• Experience with individuals with substance use disorders, behavioral health needs, housing instability, or related barriers to care.
• Experience with data collection, tracking, reporting, and analytics.
• Ability to collaborate with community partners, referral sources, and multidisciplinary teams.

Responsibilities

• Support referrals, intake coordination, access to services, and recovery-oriented engagement as part of the SUD Services care team.
• Attend monthly SAMHSA meetings.
• Oversee day-to-day grant activities and reporting.
• Conduct and oversee outreach functions.
• Develop policies and procedures.
• Train staff and community partners; supervise Merit staff.
• Build positive relationships with clients, staff, and partners.
• Maintain accurate documentation and reporting requirements.

Skills

Community outreach

Referral coordination

Intake support

Recovery support

Collaboration

Communication

Travel readiness

Education

CRSW or LADC certification

Job description

Harbor Care seeks a MERIT Program Manager to scale the program using evidence-based practices, coordinate referrals, provide intake support, and connect clients with treatment and recovery resources.

The role involves overseeing outreach, staff training, contract/grant activities, and ensuring documentation and reporting are completed accurately. Location is Nashua, NH with frequent travel across NH.