Merchant Services Representative

Union Bank of VT & NH; Morristown (VT); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401K

Bankers’ hours

Paid Holidays

Job summary

Union Bank of VT & NH is seeking a full-time Customer Service representative in the Merchant Services department to assist merchant clients with all levels of support. Prior banking experience is helpful but not required; training will be provided. The role requires a valid driver’s license and willingness to travel occasionally.

Join a community bank with generous benefits and bankers’ hours. This position is based in Morristown, Vermont, with compensation described as hourly.

Qualifications

• Must have strong customer service skills and the ability to handle multiple tasks.
• Mathematical aptitude is required to support transactions and calculations.
• Prior banking experience is helpful but not required; training will be provided.

Responsibilities

• Assist merchant clients and customers with all levels of support.

Skills

Customer service

Mathematical aptitude

Banking knowledge

Driver's license

Job description

Description

As one of the oldest, independent community banks in Vermont, Union Bank has a longstanding reputation for investing in the success of our customers and communities. Founded in 1891 in Morrisville, Vermont, Union Bank is a full-service bank offering commercial, retail, municipal and asset management services throughout northern Vermont and northern New Hampshire.

We are seeking a motivated individual for a full-time customer service position in our Merchant Services department. This individual will assist merchant client/customers with all levels of support.

Prior banking experience is helpful but not required; we will train the right candidate. This candidate should be technologically adept, deliver outstanding customer service, and have a continuous desire to learn.

Why work with us?

• Generous Paid Time Off
• Health, Dental, and Life Insurance
• Partially paid Short and Long-Term Disability
• Company-matched 401K retirement account
• Bankers’ hours
• Paid Federal Holidays

Requirements:

• Must have a valid driver’s license and vehicle available for periodic use.
• Ability to stay current with industry regulations.
• Mathematical aptitude.

Salary Description: $21-$24/ hour