Merchant Services Representative

Union Bank of VT/ NH; Morristown (VT); On-site; USD 60,174,000 - 68,770,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401K match

Paid time off

Holidays

Job summary

Union Bank of VT/ NH in Morristown, VT is seeking a full-time Customer Service Associate in our Merchant Services department to assist merchant clients with all levels of support.

Prior banking experience is helpful but not required; we will train the right candidate. The ideal candidate is technologically adept, delivers outstanding customer service, and has a continuous desire to learn.

Qualifications

• Mathematical aptitude is required.
• Strong customer service orientation preferred.
• Willingness to learn and adapt to banking regulations.

Responsibilities

• Provide support to merchant clients across levels in Merchant Services.
• Assist customers with inquiries, troubleshooting, and account-related requests.

Skills

Mathematical aptitude

Tech savviness

Customer service

Job description

Description

As one of the oldest, independent community banks in Vermont, Union Bank has a longstanding reputation for investing in the success of our customers and communities. Founded in 1891 in Morrisville, Vermont, Union Bank is a full-service bank offering commercial, retail, municipal and asset management services throughout northern Vermont and northern New Hampshire.

We are seeking a motivated individual for a full-time customer service position in our Merchant Services department. This individual will assist merchant client/customers with all levels of support.

Prior banking experience is helpful but not required; we will train the right candidate. This candidate should be technologically adept, deliver outstanding customer service, and have a continuous desire to learn.

Why work with us?

• Generous Paid Time Off
• Health, Dental, and Life Insurance
• Partially paid Short and Long-Term Disability
• Company-matched 401K retirement account
• Bankers’ hours
• Paid Federal Holidays

Requirements

QUALIFICATION REQUIREMENTS:

• 1. Must have a valid driver’s license and vehicle available for periodic use.
• 2. Ability to stay current with industry regulations.
• 3. Mathematical aptitude.

Salary Description: $21-$24/ hour