Merchant Processing CSR – Hybrid Role & Growth

Evolve Payment; Little Canada (MN); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

IRA Contributions

Dental, Vision, and Health Insurance

Paid Vacation & Holidays

Job summary

A leading payment processing company is seeking a dynamic Customer Service Representative to expand its client base. Responsibilities include managing relationships with clients, assisting with applications, and collaborating with sales teams to ensure service excellence. Ideal candidates should have proven sales experience, strong communication skills, with familiarity in financial services as a plus. Compensation includes IRA contributions and health insurance benefits.

Qualifications

• Proven experience with inbound and outbound sales.
• Ability to articulate complex solutions clearly.
• Familiarity with payment processing services is a plus.

Responsibilities

• Work with Sales Reps and liaise between teams.
• Answer questions, problem-solve, and manage partner portals.
• Nurture relationships with bookkeepers, CPAs, and clients.

Skills

Inbound and outbound sales

Customer service skills

Excellent communication

Interpersonal skills

Organizational skills

Job description

A leading payment processing company is seeking a dynamic Customer Service Representative to expand its client base. Responsibilities include managing relationships with clients, assisting with applications, and collaborating with sales teams to ensure service excellence. Ideal candidates should have proven sales experience, strong communication skills, with familiarity in financial services as a plus. Compensation includes IRA contributions and health insurance benefits.