Merchandising Support Specialist - PO & Help Desk Expert

Rural King; Mattoon (IL); In loco; USD 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) match

Healthcare plans

Virtual doctor visits

Centers of Excellence

Associate discount

SmartDollar program

Associate Assistance Program

RK Cares program

Chaplaincy services

Descrizione del lavoro

Rural King is seeking a Merchandising Support Specialist at our Mattoon, IL location. You will support purchasing operations, resolve PO errors, and process special orders to keep stores running smoothly.

The role requires strong customer service experience, Excel skills, and the ability to work with Store Operations and Distribution Centers. Join a team focused on growth, service, and teamwork at Rural King.

Competenze

• At least 2 years of customer service experience or equivalent combination of experience and education.
• Proficiency with Microsoft Excel.

Mansioni

• Support the purchasing department on store and customer support.
• Work with Store Operations and Purchasing on outstanding purchase orders causing errors.
• Enter special orders generated by Store Operations.
• Troubleshoot purchase orders transmitted between suppliers, stores, and distribution centers.
• Assist Store Operations with customer requests and returns on overstocked products.
• Ensure items scan correctly and resolve issues for efficient store operations.
• Manage Merchandising Help Desk Ticketing system to respond promptly.
• Engage in training programs and webinars to grow skills.

Conoscenze

Customer service

Microsoft Excel

Data handling

Strumenti

Samange

Oracle

Descrizione del lavoro

Rural King is seeking a Merchandising Support Specialist at our Mattoon, IL location. You will support purchasing operations, resolve PO errors, and process special orders to keep stores running smoothly.

The role requires strong customer service experience, Excel skills, and the ability to work with Store Operations and Distribution Centers. Join a team focused on growth, service, and teamwork at Rural King.