Retail Recovery & Merchandising Specialist

Rural King; Effingham (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

15% Associate Discount

Assistance program

Hardship program

Chaplaincy Services

Job summary

Rural King Farm and Home Store in Illinois is seeking a Recovery Associate to uphold store appearance and support merchandise returns, stock, and customer service.

You will greet customers, assist with purchases, restock, and maintain cleanliness; cross-training across departments and safety protocols are emphasized.

This role offers growth opportunities and a pay rate of $15.25 to $18.60 per hour, with overtime eligibility and benefits.

Qualifications

• Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
• Ability to work independently without supervision.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Excellent verbal and written interpersonal and communication skills.
• Excellent customer service skills.

Responsibilities

• Greet customers within a ten-foot radius, creating a welcoming atmosphere.
• Assist customers in making informed purchase decisions.
• Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
• Organize, restock, and arrange products for effective displays.
• Maintain an in-depth knowledge of all featured products and their specific store locations.
• Complete the daily department recovery process for your assigned departments.
• Maintain the department’s cleanliness and organization, including wiping down shelves and sweeping beneath them.
• Adhere to Indoor Merchandising Guide standards specific to the relevant department.
• Ensure bathrooms are consistently clean and well-maintained.
• Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
• Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
• Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Join cross-training for flexibility in various departments and responsibilities.
• Participate in learning initiatives offered such as training programs, workshops, and webinars.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate Rural King values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, Continuous Improvement.

Skills

Customer service

Communication skills

Teamwork

Job description

Rural King Farm and Home Store in Illinois is seeking a Recovery Associate to uphold store appearance and support merchandise returns, stock, and customer service.

You will greet customers, assist with purchases, restock, and maintain cleanliness; cross-training across departments and safety protocols are emphasized.

This role offers growth opportunities and a pay rate of $15.25 to $18.60 per hour, with overtime eligibility and benefits.