Merchandising Sales Associate

Tractor Supply Company; Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Field Activity Support Team Member to enhance the customer experience by executing essential tasks in retail environments. This role involves traveling to various store locations, maintaining planograms, and ensuring top-notch customer service. Ideal candidates will possess a strong retail background, excellent communication skills, and a passion for providing exceptional service. Join a team dedicated to making a positive impact in the community while enjoying comprehensive benefits and opportunities for career growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail and/or merchandising experience required.
• Knowledge in farming, ranching, pet/equine, or welding is a plus.

Responsibilities

• Travel to stores within an assigned district to execute tasks.
• Deliver Legendary Customer Service through GURA.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Forklifts

Cash Registers

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, and overtime as needed.
• Communicate proactively with your District FAST Supervisor regarding work completion, issues, and solutions.
• Complete planograms and resets accurately and timely.
• Perform store-specific measurements and accurate cycle counts.
• Complete the Tractor Way top cap process and hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Review planogram integrity and perform detailed recovery.
• Deliver Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, Ask to add value & appreciate.
• Ensure a memorable shopping experience that differentiates from competitors.
• Provide peak coverage during high-demand times (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience required. Knowledge in farming, ranching, pet/equine, or welding is a plus. Must be 18+ and hold a valid driver’s license.

Education: High school diploma or equivalent preferred but not required. Ability to read, write, and count accurately is essential.

Preferred knowledge, skills, or abilities

• Knowledge in farming, ranching, pet/equine, or welding strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical conflict resolution.
• Self-directed with minimal supervision.

Working Conditions

• Primarily indoor work with moderate noise.
• Shifts typically range from 4 to over 8 hours, varying by store.
• Travel between store locations using personal vehicle, often for long periods.
• Maintain safety standards in a safe and productive environment.
• Work on hard surfaces with adequate lighting and temperature.

Physical Requirements

• Travel as needed within district.
• Push/pull merchandise up to 2,000 pounds with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently.
• Access all store areas safely.
• Operate store equipment including computers and cash registers.
• Read, write, and count accurately for documentation.
• Handle contact with birds/poultry.
• Complete required training successfully.
• Operate equipment like dollies, handtrucks, forklifts (if age-appropriate).
• Lift up to 50 pounds.
• Drive vehicles.
• Move merchandise throughout the store.
• Maintain physical and mental stamina for store activities.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits supporting their well-being today and in the future, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture and making a difference. Learn more about our commitment and how we support work-life balance and career growth. Your opportunity is out here at Tractor Supply and Petsense.