Merchandising & Recovery Specialist

Rural King; Ohio; Hybrid; USD 31,000 - 38,000; Full time

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. The role focuses on merchandise recovery, replenishment, and maintaining merchandising standards.

Typical duties include organizing displays, greeting customers, and operating store equipment safely. Prior retail or customer service experience is preferred; strong teamwork and tech-device familiarity are helpful.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Able to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Teamwork

Computer handheld devices

Tools

Handheld scanners

Forklift operation

Ladders and pallet jacks

Job description

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. The role focuses on merchandise recovery, replenishment, and maintaining merchandising standards.

Typical duties include organizing displays, greeting customers, and operating store equipment safely. Prior retail or customer service experience is preferred; strong teamwork and tech-device familiarity are helpful.