Merchandising Operations Associate

060 SAKS & CO LLC; Boca Raton (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Exemplar Luxury Group, the luxury brand group behind Saks Fifth Avenue, seeks a Merchandise Operations Associate in Boca Raton to support daily merchandise processing, placement, and fulfillment. You will interact with customers and teams, ensuring presentation standards and responsive service.

The role emphasizes flexible communication, teamwork, and the ability to lift and move items as part of store operations. Medical, dental, and other benefits accompany a dynamic luxury retail environment.

Qualifications

• Ability to adapt communication styles and build positive relationships.
• Strong customer service orientation and problem-solving attitude.
• Willingness to perform various store operations and projects.

Responsibilities

• Process inbound merchandise and responsibilities for presentation on selling floor.
• Maintain placement and presentation standards.
• Assist in fill-in merchandise, floor recovery and replenishment.
• Locate merchandise for customer orders and fulfill requests.
• Provide excellent customer service and address customer needs.

Skills

Interpersonal skills

Customer service

Communication flexibility

Tools

RF guns

PC

iOS device

Excel/Word

Proprietary platforms

Job description

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

YOU WILL BE:

• Under the leadership and reporting to the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate supports the daily operations of merchandise including processing, placement, maintenance and fulfillment.
• Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships
• Evaluates progress against key performance drivers and assess organizational opportunities and risks
• Drives positive outcomes through objectives and measures while monitoring progress and results
• Consistently generates and shares original ideas, tackling both simple and complex problems

WHAT YOU WILL DO:

Merchandise:

• Process inbound merchandise, placement and presentation of merchandise on selling floor.
• Follow direction in maintaining standards in placement and presentation.
• Participate when needed in other store projects, including fill in of merchandise on the selling floor, floor recovery and supply replenishment.

Fullfillment:

• Locate requested merchandise within our store and complete orders placed by the customer
• Provide excellent customer service and act quickly to address the customers' needs
• Ad hoc responsibilities if needed

WHAT YOU WILL BRING:

• Ability to lift cartons, climb ladders, and handle racks and carts of merchandise; lift of up to 50 pounds
• Retain merchandising standards on the floor in compliance with Visual standards
• Must have computer skills and ability to use available technology (RF guns, PC, iOS device, Excel/Word, and several proprietary platforms)
• Ability to work a flexible schedule following business needs and follows through on assigned tasks
• Ability to drive company vehicle as needed in accordance with your state Driver's License standards (select doors only)

Your Life and Career at Exemplar Luxury Group:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount

Benefits:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Salary Range $17.05 - $21.32* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.