Merchandise Operations Associate - PT Hours

Saks Fifth Avenue Off 5th Europe Gmbh; Florida; Sur place; USD 22 000 - 28 000; Plein temps

Résumé du poste

Saks OFF 5TH, part of Exemplar Luxury Group, seeks an energetic team member to manage merchandise flow and store presentation. You will support receiving, replenishment, and floor maintenance while delivering exceptional customer service on the sales floor.

You bring fashion knowledge, time management, and strong interpersonal skills to build relationships and ensure brand standards are met across departments and during peak times.

Qualifications

• High school diploma or equivalent.
• Experience executing warehouse duties in retail or sales.
• Ability to manage multiple projects with shifting priorities.
• Passion for fashion and customer service.
• Ability to operate store equipment and inventory systems.

Responsabilités

• Expedite receiving and processing of merchandise.
• Deliver merchandise to departments per visual directives.
• Maintain selling floor and fitting rooms per brand standards.
• Display merchandise in line with brand standards.
• Support merchandise transfers, customer sends, and returns to vendors.
• Keep back-of-house clean and organized.
• Respond to customer questions and assist on the sales floor.
• Support asset protection and compliance procedures.

Connaissances

Time management

Customer service

Fashion knowledge

Teamwork

Interpersonal communication

Formation

High school diploma or equivalent

Outils

POS system

Ticket scanners

Inventory management systems

Radios

Description du poste

Who We Are

Saks OFF 5TH is a destination for off-price luxury fashion. Its 12 stores serve primarily as a selling channel for residual inventory from Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman, offering a compelling assortment of high-end designers and everyday favorites at the best prices. Saks OFF 5TH is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description

YOU WILL BE:

• Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
• Passionate and enthusiastic fashion expert with an outstanding work ethic
• Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
• Achieves results through teamwork by using strong interpersonal skills
• Expert communicator with the special ability to build strong internal and external relationships
• Adaptable to changes and can be relied upon to consistently deliver exceptional results
• You establish positive interpersonal relationships and can get cooperation even in the most challenging situations WHAT YOU WILL DO:
• Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
• Deliver merchandise to departments according to visual directives and replenish product as needed
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
• Maintain proper display of merchandise in the store, ensuring they comply with brand standards
• Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
• Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
• Respond appropriately to customer questions, inquiries, and needs
• Assist on the sales floor when required
• Adhere to Asset Protection control and compliance procedures
• Efficiently complete tasks or special projects assigned by store leadership

WHAT YOU WILL BRING:

• High school diploma or equivalent
• Experience executing warehouse duties within a retail, customer service, or sales environment
• Proven time management skills and comfortable managing multiple projects with shifting priorities
• Thorough knowledge of the fashion industry and a passion for sharing your expertise
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
• Ability to work effectively using inventory management systems
• Flexibility to work evenings, weekends and public holidays

Your Life And Career At Exemplar Luxury Group

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Equal Employment Opportunity

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Salary

Salary Range $16.03 - $20.03*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.