Merchandising Manager: Elevate Brand & Customer Experience

knitwellgroup; Franklin (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through philanthropic

Job summary

Ann Taylor in Franklin, TN is seeking a Merchandising Manager to bring the brand to life on the sales floor, supervise a team, and ensure store presentation aligns with brand standards.

You will partner with the Store Manager to deliver performance goals, coach associates, manage freight and inventory, and use reporting to guide merchandising decisions. This role emphasizes customer experiences and brand integrity in a high-traffic retail setting.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Strong leadership, interpersonal, and communication skills.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.
• Takes initiative in making thoughtful decisions and uses sound judgment to solve problems.
• Knowledgeable about visual standards and techniques with an ability to implement within brand guidelines.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional customer experiences.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Make merchandise and product placement updates on the sales floor in line with brand standards.
• Process freight shipments and oversee inventory management.
• Use reporting to make effective merchandising and styling decisions.
• Coach associates on brand behaviors to assist, inspire, and style the customer.
• Communicate daily priorities and assign responsibilities to associates.
• Develop a strong operational dynamic within the team by maximizing brand behaviors.
• Analyze reporting to develop goals for individual and team performance.
• Balance selling responsibilities and overall store operational activities.

Skills

Leadership

Communication

Organization

Initiative

Visual standards

Job description

Ann Taylor in Franklin, TN is seeking a Merchandising Manager to bring the brand to life on the sales floor, supervise a team, and ensure store presentation aligns with brand standards.

You will partner with the Store Manager to deliver performance goals, coach associates, manage freight and inventory, and use reporting to guide merchandising decisions. This role emphasizes customer experiences and brand integrity in a high-traffic retail setting.