Merchandising Manager, Diamonds

quince; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Quince, a San Francisco–based brand, is seeking a Merchandising Manager, Diamonds to expand and manage the Diamonds assortment. You will own category strategy, launches, and performance to drive revenue.

Collaborate with Product Development and Sourcing to align quality, costs, and vendor execution. Analyze data to guide decisions and refine the product roadmap with new learnings. Office presence three days a week.

Qualifications

• 5–7 years of retail jewelry merchandising experience (diamonds), preferably luxury.
• 1–2 years of people management experience.
• Experience with ecommerce or DTC channels.
• Proven track record of growth and progression in roles.

Responsibilities

• Own end-to-end Diamonds merchandising: category strategy, assortment, launches, and performance.
• Influence long-term planning; deliver near-term results independently.
• Redefine quality standards for Diamonds across the business.
• Partner with PD and Sourcing to align quality, costs, and vendor execution.
• Analyze data to drive decisions: sales velocity, margin, return rate.
• Maintain market pulse and identify whitespace opportunities.
• Onboard best-in-class vendors to expand sourcebase.
• Refine product roadmap based on new learnings.
• May manage Analysts or Asst Merchants (0–2 reports).

Skills

Jewelry merchandising

People management

E-commerce/DTC experience

Data-driven decision making

Market analysis

Job description

ABOUT QUINCE

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world's finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come - and return - to Quince because they trust us to deliver.

OUR CULTURE

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren't interested in replicating how others do retail. We're building a better way - at a speed and scale unlike anything that's been done before.

We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose - soft or durable, speed or rigor, quality or price - we ask why that trade-off has to exist in the first place.

Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths.

Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.

If you're someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

IDEAL CANDIDATE

The Merchandising Manager, Diamonds role is responsible for delighting Quince's growing customer base by expanding and managing the Diamonds product assortment on Quince.

At Quince, we believe that everyone deserves access to high quality products at radically affordable prices. We believe the marketplace for consumer products is inundated with too many options, and customers find product quality difficult to determine and yet frequently pay more for a variety of things that can be delivered at much lower prices.

Our goal is to find the best products in the marketplace and connect the makers of these goods directly to the customers who want them.

Quince has proven the consumer value proposition and has built a loyal, repeat consumer base. We want to build on that value proposition and continue to scale in both existing and new product categories.

This merchant leading Diamonds will be responsible for managing the assortment, revenue and margins, and overall growth trajectory of that product category.

Quince's growth and success is directly tied to the performance and success of this role. The person in this role will be an innovator at heart leveraging the attributes below to build and run our emerging categories strategy.

RESPONSIBILITIES

• Own all end-to-end merchandising for Diamonds, including category strategy, assortment, launches, and performance.
• Influencing long-term planning; responsible for delivering near-term results independently
• Redefining quality standards for Diamonds used in jewelry across the business.
• Partner closely with PD and Sourcing to align quality, costs, and vendor execution.
• Analyze data to drive decision-making, including sales velocity, margin, return rate, etc.
• Maintain a competitive market pulse and identify white space opportunities.
• Leveraging data for ratings, reviews, and return rates, conduct quality improvements for any products in assortment with improvement opportunities
• Onboard additional best-in-class vendors to the Quince model to expand sourcebase
• Continuously identify whitespace in the assortment and refine product roadmap based on new information and learnings
• May manage Analysts or Asst Merchants (0-2 direct reports).

REQUIREMENTS

• Role is based in San Francisco California, with 3 days per week in office requirement.
• 5-7 years of retail merchandising experience in the Jewelry (with an expertise in Diamonds) category, preferably with luxury expertise
• 1-2 years of people management experience
• E-commerce experience and/or DTC experience preferred
• Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
• Product obsessed wi