Manager, Merchandising - Window

Cacheflow; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Quince is seeking a Merchandising Manager, Window to expand and manage the Window product assortment. Based in San Francisco with 3 days in the office, you will drive assortment strategy, pricing, and growth for this category.

You will leverage data tools, customer insights, and collaboration with Sourcing, Marketing, and Site/Creative teams to deliver on quality and affordability while scaling new product types and ensuring strong margins.

Qualifications

• 8-10 years of retail merchandising experience in home textiles/window coverings, preferably luxury
• E-commerce and/or DTC experience preferred
• Proven track record of progression and growth in roles
• Experience leveraging data tools and external sources
• Strong user-focused mindset and analytical approach
• Excellent written and verbal communication, presentation and interpersonal skills
• Fast-paced, collaborative environment with flexibility to stretch into new areas

Responsibilities

• Own the Window assortment strategy and ensure value and quality
• Use data and customer insights to build and optimize the assortment to meet financial goals
• Identify whitespace and refine product roadmap based on new information
• Launch and expand new product types in year one
• Improve product quality using ratings, reviews, and return data
• Collaborate with Sourcing to develop new products with focus on sustainability and quality
• Partner with marketing/site/creative teams for compelling product launches
• Lead cross-functional collaboration and act as customer advocate
• Make data-driven decisions balancing art and science of merchandising
• Communicate effectively across teams to drive category success

Skills

Merchandising

E-commerce

Data analytics

Communication

Organization

Problem solving

Continuous learning

Bachelor's degree

Industry knowledge

Education

Bachelor's degree

Job description

ABOUT QUINCE

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.

• High Quality: True quality means premium materials and rigorous production standards you can feel good about.

• Essential Design: We focus on timeless, functional essentials instead of chasing trends.

• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.

• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

THE ROLE

The Merchandising Manager, Window role is responsible for delighting Quince’s growing customer base by expanding and managing the Window product assortment on Quince.

At Quince, we believe that everyone deserves access to high quality products at radically affordable prices. We believe the marketplace for consumer products is inundated with too many options, and customers find product quality difficult to determine and yet frequently pay more for a variety of things that can be delivered at much lower prices. Our goal is to find the best products in the marketplace and connect the makers of these goods directly to the customers who want them.

Quince has proven the consumer value proposition and has built a loyal, repeat consumer base. We want to build on that value proposition and continue to scale in both existing and new product categories. This merchant leading Window will be responsible for managing the assortment, revenue and margins, and overall growth trajectory of that product category.

Quince's growth and success is directly tied to the performance and success of this role. The person in this role will be an innovator at heart leveraging the attributes below to build and run our emerging categories strategy.

Responsibilities

• Own the Window assortment strategy, ensuring the category delivers on Quince’s promise of exceptional quality at accessible prices
• Leverage data and customer insights to build, optimize, and scale the assortment — analyzing performance, refining product mix, and making evidence-based decisions – to meet customer needs and achieve financial goals (revenue, margin, inventory health, return rate, etc.)
• Continuously identify whitespace in the assortment and refine product roadmap based on new information and learnings
• Launch and expand new product types in year one, including shades and custom sizes
• Leveraging data for ratings, reviews, and return rates, conduct quality improvements for any products in assortment with improvement opportunities
• Partner closely with Sourcing to identify and develop new products, with a focus on performance, sustainability, and the highest quality materials and craftsmanship
• Collaborate with marketing, site, and creative teams to ensure compelling product launches and storytelling that reflect brand positioning
• Lead cross-functional collaboration, serving as the category expert and advocate for the customer
• Operate as a structured, data-driven decision maker while balancing the art and science of merchandising
• Serve as a strong communicator and cross-functional partner in driving category success

Qualifications

Required:

• Role is based in San Francisco California, with 3 days per week in office requirement.
• 8-10 years of retail merchandising experience in the home textiles/window coverings category, preferably with luxury expertise
• E-commerce experience and/or DTC experience preferred
• Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
• Product obsessed with experience in leveraging data tools and external sources
• Critical eye to anticipate customer needs (both the “science” and “art” of retail merchandising)
• Highly organized, detail-oriented and analytical with focus on execution, problem-solving, improving processes and brand enhancement
• Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges
• Excellent written and verbal communication, presentation, and interpersonal skills
• Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success
• Bachelor’s Degree, preferred

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.