Merchandising Lead - Member Experience & Team Leader

Sam's Club; Ocala (FL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education benefit

Job summary

Sam's Club in Ocala, FL is seeking a customer-focused team member to provide outstanding member service and guidance on products and services. This role supports associates, stocks merchandise, and upholds safety and policy standards on the sales floor.

Primary responsibilities include assisting with purchasing decisions, maintaining displays, and collaborating with management to deliver a positive shopping experience for members in a fast-paced retail environment.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provides member service by acknowledging the member and identifying member needs.
• Assists members with self-service technology and purchasing decisions.
• Maintains sales floor and merchandising per policies.
• Receives and stocks supplies, organizes displays and completes paperwork.
• Ensures safety and sanitation and follows Open Door Policy.

Skills

Customer service

Retail experience

Job description

Sam's Club in Ocala, FL is seeking a customer-focused team member to provide outstanding member service and guidance on products and services. This role supports associates, stocks merchandise, and upholds safety and policy standards on the sales floor.

Primary responsibilities include assisting with purchasing decisions, maintaining displays, and collaborating with management to deliver a positive shopping experience for members in a fast-paced retail environment.