Merchandising Lead — Member Experience & Team Builder

Sam's Club; Columbus (OH); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Life insurance

Paid time off

Employee discounts

Education program

Job summary

Sam's Club is seeking an on-site team member in Columbus, OH. You will assist members, guide self-service technology, and help with purchases while promoting products and services. You will also help supervise associates, stock the floor, and ensure safety and policy compliance.

The role emphasizes customer service, teamwork, and adherence to company standards, with a focus on delivering value to members and maintaining a positive shopping environment.

Qualifications

• Minimum qualifications: Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.
• Preferred qualifications: Leading a team, supervising experience including hiring, evaluating, mentoring, and managing workload.

Responsibilities

• Provide member service by acknowledging needs and guiding self-serve technology.
• Assist members with purchasing decisions, locating merchandise, and resolving issues.
• Maintain sales floor, stock, and displays; ensure safety and policy compliance.

Skills

Retail experience

Customer service experience

Team leadership

Job description

Sam's Club is seeking an on-site team member in Columbus, OH. You will assist members, guide self-service technology, and help with purchases while promoting products and services. You will also help supervise associates, stock the floor, and ensure safety and policy compliance.

The role emphasizes customer service, teamwork, and adherence to company standards, with a focus on delivering value to members and maintaining a positive shopping environment.