Merchandising Lead

Walmart; North Carolina; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a dedicated team member to provide exceptional service and assist in supervising associates at their location in North Carolina. The ideal candidate will have experience in customer service and retail operations, with a preference for those who have demonstrated leadership skills. Competitive pay and a comprehensive benefits package are offered, including health benefits, a 401(k), and educational assistance.

Benefits

Competitive Pay

Performance Bonuses

Health Benefits

401(k)

Stock Purchase Program

Paid Time Off

Disability Insurance

Discounts

Education Assistance through Live Better U

Qualifications

• Must be 18 years or older.
• At least 6 months of retail experience.
• 6 months of customer service experience.

Responsibilities

• Provides member service and supports purchasing decisions.
• Assists management with supervising associates.
• Ensures safety standards and compliance with policies.

Skills

Customer Service

Team Leadership

Communication

Problem Solving

Job description

Position Summary

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Assists management with supervising associates in assigned areas by assigning duties, communicating goals and feedback, training on processes and procedures, and ensuring compliance with policies. Supports recruiting, hiring, scheduling, promoting, coaching, and evaluating staff.

Receives and stocks supplies and merchandise, organizes the sales floor, and maintains safety standards by conducting safety sweeps, handling hazardous materials, and correcting unsafe situations.

Ensures merchandise presentation, handles claims and returns, zones areas, stocks and arranges merchandise, and manages product displays. Monitors product quality, oversees order picking, and implements processes to meet business needs.

Promotes compliance with company policies and ethics, leads teams, and coordinates work to meet customer needs and business priorities.

Benefits

Offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase, paid time off, and other benefits such as disability insurance, discounts, military leave, and education assistance through Live Better U.

The hourly wage range is $21.00 to $29.00, with potential premiums based on specific circumstances.

Minimum Qualifications

Must be 18 years or older, with at least 6 months retail and 6 months customer service experience.

Preferred Qualifications

Experience leading a team, including hiring, evaluating, mentoring, developing, and managing workloads.

Primary Location

2421 Supercenter Dr Ne, Kannapolis, NC 28083-6426, United States of America