(USA) Merchandising Lead

Walmart; Missouri; On-site; USD 35,000 - 50,000; Full time

Job summary

Walmart is seeking a retail management professional to provide exceptional member service and support. The role includes supervising associates, managing inventory, and ensuring compliance with company policies. Candidates should have retail and customer service experience, with a focus on team leadership and operational excellence.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Education programs

Employee discounts

Qualifications

• Must be 18 or older.
• 6 months retail experience.
• 6 months customer service experience.

Responsibilities

• Provides member service and guidance.
• Supervises associates and manages duties.
• Monitors product quality and organizes sales floor.

Skills

Customer Service

Team Leadership

Retail Management

Job description

Position Summary...

What you'll do...

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Assists management with supervising associates in the assigned area by assigning duties, communicating goals and feedback, training on processes, and ensuring compliance with policies. Participates in recruiting, hiring, scheduling, and evaluating associates.

Receives and stocks supplies and merchandise, organizes the sales floor, and maintains safety and cleanliness according to company policies. Ensures proper handling of claims, returns, and merchandise presentation.

Monitors product quality, manages club pick-up orders, and collaborates with team members to meet business needs. Supports compliance with policies and promotes ethical standards.

Leads and participates in team activities, ensuring work is completed on time and to quality standards.

Benefits

Offers competitive pay, performance bonuses, and benefits including health, financial, paid time off, and other perks such as education programs and discounts.

Minimum Qualifications...

Must be 18 or older, with 6 months retail and 6 months customer service experience.

Preferred Qualifications...

Experience leading a team, including hiring, mentoring, and managing workloads.

Primary Location...

10735 W Florissant Ave, Saint Louis, MO 63136-2403, United States of America