Retail Merchandising & Customer Experience Associate

Macy's; Annapolis (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is seeking a Merchandising Colleague to help deliver an inspiring in-store experience. You will manage merchandise movement, keep displays tidy, and ensure pricing and signage accuracy while greeting customers and offering assistance.

You will collaborate with colleagues across departments to support sales goals, maintain a welcoming environment, and drive a positive customer relationship throughout shifts.

Qualifications

• Flexible availability for days, evenings, weekends and holidays.
• Able to greet customers and offer assistance with a welcoming attitude.
• Ability to learn products and provide expert guidance based on customer needs.

Responsibilities

• Execute merchandise movement and placement strategies to enhance visual appeal.
• Maintain organized, shoppable displays and accurate pricing signage.
• Greet customers with hospitality and assist to ensure a positive shopping experience.
• Support across departments to meet shared goals and drive sales.

Skills

Customer service

Communication skills

Sales goals

Team collaboration

Product knowledge

Tools

Point-of-sale technology (POS)

Job description

Macy's is seeking a Merchandising Colleague to help deliver an inspiring in-store experience. You will manage merchandise movement, keep displays tidy, and ensure pricing and signage accuracy while greeting customers and offering assistance.

You will collaborate with colleagues across departments to support sales goals, maintain a welcoming environment, and drive a positive customer relationship throughout shifts.