Merchandising & Customer Support Associate

Chico's FAS, Inc.; Sacramento (CA); On-site; USD 23,281 - 29,067; Full time

Job summary

Chico's FAS, Inc. in California seeks a Support Associate to help run a customer- and product-focused store operation, including merchandise handling, stock processing, and stockroom organization.

The role emphasizes MAPS personal service, teamwork, and adaptability to fast-paced retail environments. Candidates should have excellent communication and customer service skills, be able to stand for long periods, and be flexible for nights, weekends, and holidays at Arden Fair.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position. Flexible schedule including nights, weekends, and holidays required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and located for replenishment.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters receiving documents into the system and reconciles invoices.
• Completes store-to-store transfers and Locate requests accurately.
• Supports pricing changes and markdowns.
• Assists with visual directives, floorsets, window changes and signage placement.
• Supports MAPS principles and a cohesive omni channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Assists with boutique cleanliness and organization.

Skills

Communication skills

Customer service

Organizational skills

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. in California seeks a Support Associate to help run a customer- and product-focused store operation, including merchandise handling, stock processing, and stockroom organization.

The role emphasizes MAPS personal service, teamwork, and adaptability to fast-paced retail environments. Candidates should have excellent communication and customer service skills, be able to stand for long periods, and be flexible for nights, weekends, and holidays at Arden Fair.