Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Cordova (TN); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare options

Job summary

Marshalls in Cordova, TN is seeking a customer-focused associate to deliver a welcoming, efficient shopping experience. You’ll engage with customers, handle transactions, maintain a clean, organized store, and support multiple areas as needed.

Join a diverse, collaborative TJX team that values development and growth with opportunities to learn about merchandising, credit and loyalty programs, and loss prevention.

Qualifications

• Must possess excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls in Cordova, TN is seeking a customer-focused associate to deliver a welcoming, efficient shopping experience. You’ll engage with customers, handle transactions, maintain a clean, organized store, and support multiple areas as needed.

Join a diverse, collaborative TJX team that values development and growth with opportunities to learn about merchandising, credit and loyalty programs, and loss prevention.