Retail Merchandising Associate | Elevate Customer Experience

The TJX Companies, Inc.; Memphis (TN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

Marshalls in Memphis, TN is recruiting for a role focused on delivering a highly satisfied customer experience and upholding store standards. You will engage with customers, promote programs, and help maintain a clean, organized environment while supporting various store areas as needed.

You will interact with customers, follow procedures, and contribute to a positive culture. The position offers starting pay and benefits as part of The TJX Companies, Inc. family.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multi-task in a fast-paced environment.
• Ability to respond to changes in direction or unexpected situations.
• Capability of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Excellent customer service skills

Flexible schedule

Strong communication and organization

Multi-tasking

Adaptability to changes

Lifting heavy objects

Team collaboration

Retail customer experience

Job description

Marshalls in Memphis, TN is recruiting for a role focused on delivering a highly satisfied customer experience and upholding store standards. You will engage with customers, promote programs, and help maintain a clean, organized environment while supporting various store areas as needed.

You will interact with customers, follow procedures, and contribute to a positive culture. The position offers starting pay and benefits as part of The TJX Companies, Inc. family.