Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; Nashville (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

EAP

smoking cessation

bereavement

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver a superior customer experience in our Nashville store location. The role emphasizes friendly service, accurate transactions, and adherence to store standards.

You will support merchandising, promotions, and loss-prevention programs while maintaining a clean, organized sales floor. A flexible schedule, strong communication, and the ability to multitask are important for success.

Qualifications

• Customer service skills are essential.
• Flexibility to work a schedule that meets business needs.
• Strong communication and organizational abilities with attention to detail.
• Ability to multitask across tasks and areas as needed.
• Adaptability to changes in direction or unexpected situations.

Responsibilities

• Provide excellent customer service and interact with customers to deliver a positive shopping experience.
• Operate points of sale, process transactions accurately, and handle returns per procedures.
• Promote credit and loyalty programs and contribute to store merchandising standards.
• Maintain store cleanliness and organization, recover displays, and assist in safety practices.
• Collaborate with peers and supervisors to achieve store goals.

Skills

Customer service

Multitasking

Communication

Attention to detail

Adaptability

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver a superior customer experience in our Nashville store location. The role emphasizes friendly service, accurate transactions, and adherence to store standards.

You will support merchandising, promotions, and loss-prevention programs while maintaining a clean, organized sales floor. A flexible schedule, strong communication, and the ability to multitask are important for success.