Merchandising Associate: Elevate Customer Experience

Winners Merchants International, L.P.; Springfield (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

TJX Companies, home to Sierra Store 0162 in Springfield, IL, seeks a customer-focused associate to ring purchases, assist customers, and promote loyalty programs. You will help with stock, merchandising, and store upkeep while delivering friendly service.

The role offers flexible hours, associate discounts, and comprehensive benefits in a collaborative, inclusive team environment. Join our off-price retail family and grow with us.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Supports store recovery and cleanliness throughout the day.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction programs and safety.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Attention to detail

Flexibility

Teamwork

Retail experience

Job description

TJX Companies, home to Sierra Store 0162 in Springfield, IL, seeks a customer-focused associate to ring purchases, assist customers, and promote loyalty programs. You will help with stock, merchandising, and store upkeep while delivering friendly service.

The role offers flexible hours, associate discounts, and comprehensive benefits in a collaborative, inclusive team environment. Join our off-price retail family and grow with us.