Merchandising Associate — Customer Experience Lead

The TJX Companies, Inc.; Park City (UT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Credit union

Referral bonuses

Scholarship program

Job summary

The TJ Maxx store in Park City, UT is hiring a team member to deliver a highly satisfied customer experience, maintain a clean store, and support multiple areas as needed. You will engage with customers, process purchases, and promote store programs. Ideal candidates demonstrate excellent customer service, flexibility in scheduling, and strong communication.

Retail experience is preferred. This position offers a competitive hourly wage and a comprehensive benefits package, reflecting TJX’s

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Teamwork

Retail experience

Job description

The TJ Maxx store in Park City, UT is hiring a team member to deliver a highly satisfied customer experience, maintain a clean store, and support multiple areas as needed. You will engage with customers, process purchases, and promote store programs. Ideal candidates demonstrate excellent customer service, flexibility in scheduling, and strong communication.

Retail experience is preferred. This position offers a competitive hourly wage and a comprehensive benefits package, reflecting TJX’s