Merchandise Supervisor

Six Flags; Arlington (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

Six Flags Arlington is seeking a Retail Operational Supervisor to manage daily merchandise operations, ensuring brand standards and outstanding guest service. You will lead a diverse team in a fast-paced environment, implement merchandising plans, maintain inventory, and promote a welcoming shopping experience across all locations.

Partnering with park management, you will drive sale initiatives, analyze performance metrics, and share best practices to boost guest satisfaction and store

Qualifications

• Theme Park experience preferred
• 16 years old or older
• Organized with excellent time management and ability to work flexible shifts
• Punctual with good attendance
• Good verbal and written communication skills
• Strong computer skills with Word and Excel
• Self-motivated
• Able to interact well with internal team while maintaining professionalism
• Able to follow Six Flags Policies and Procedures
• Able to lift 10–50 lbs.

Responsibilities

• Supervise daily retail operations and ensure efficient team performance
• Train, mentor, and evaluate retail staff to improve productivity and guest service
• Maintain visual merchandising standards and attractive displays
• Monitor inventory levels and assist in stock management
• Implement sales strategies and promotions to maximize engagement
• Conduct regular team meetings to communicate goals and updates
• Address guest inquiries, concerns and feedback professionally
• Oversee daily store operations including opening/closing and POS procedures
• Develop and train store leads on product knowledge and sales techniques
• Collaborate with park management to plan promotional events
• Maintain a neat, friendly demeanor and strong guest service culture

Skills

Time management

Verbal communication

Written communication

Self-motivated

Tools

Microsoft Word

Microsoft Excel

Job description

Overview:

This position has a payrate of $14/hr

You play a crucial role in creating an unforgettable shopping experience for our guests. This dynamic position is centered around managing daily operations within our merchandise locations, ensuring that our retail offerings align with the high standards of our brand. Your leadership will guide a diverse team in a fast-paced, engaging environment, where creativity and enthusiasm are key to captivating our visitors. You will be responsible for executing merchandising strategies, maintaining inventory, and promoting a culture of exceptional customer service. In addition to overseeing the multiple retail spaces, you will collaborate with park management to drive sale initiatives, analyze performance metrics, and implement best practices that enhance both guest satisfaction and operational efficiency.

Responsibilities:

Retail Operational supervisor functions include, but are not limited to, the following activities:

• Supervising daily retail operations and ensuring efficient team performance
• Training, mentoring, and evaluating retail employees to enhance productivity and guest service
• Maintaining visual merchandising standards and ensuring product displays are appealing and organized
• Monitoring inventory levels and assisting in stock management to avoid shortage or excess
• Implementing sales strategies and promotions to maximize engagementConducting regular team meetings to communicate goals, updates, and feedback
• Addressing guest inquiries, concerns, and feedback with professionalism and hospitality
• Overseeing daily store operations, including opening and closing procedures, Point of Sale procedures, and inventory management
• Developing and training store leads on product knowledge, sales techniques, and customer service best practices
• Collaborating with park management to plan promotional events and maximize merchandise visibility throughout the park
• Maintaining a neat, friendly, and pleasant demeanor

Qualifications:

Job Requirements:

• Theme Park experience preferred
• 16 years old or older
• Must be organized with excellent time management skills with ability to work flexible and varied shifts
• Must be punctual and have a good attendance record
• Good verbal and written communication skills
• Strong computer skills with knowledge of Microsoft Word and Excel
• Self Motivator
• Must be able to interact well with internal team members while maintaining a professional atmosphere
• Must be able to follow and uphold all Six Flags Policies and Procedures
• Must be able to lift 10-50 lbs.

Cedar Fair Entertainment Company is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be legally eligible for employment in the United States and in accordance with state laws. Cedar Fair also conducts background checks on all applicants 18 years of age and older.