Merchandise & Store Operations Leader

Michaels Stores; Wilkes-Barre (Luzerne County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Employee discounts

Tuition assistance

Flexible spending accounts

Commuter benefits

Job summary

Michaels is seeking a Merchandise Manager for the Wilkes-Barre store to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role emphasizes pricing accuracy, timely promotions, and a customer-ready environment through strong workload planning.

You will lead truck flow, in-stock routines, and staff development while ensuring SOP compliance and policy adherence in a fast-paced retail setting.

Qualifications

• 3+ years retail leadership experience

Responsibilities

• Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
• Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.
• Execute and maintain SISO routines to drive in-stock levels, replenishment accuracy, and sales readiness.
• Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.
• Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.
• Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.

Job description

Michaels is seeking a Merchandise Manager for the Wilkes-Barre store to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role emphasizes pricing accuracy, timely promotions, and a customer-ready environment through strong workload planning.

You will lead truck flow, in-stock routines, and staff development while ensuring SOP compliance and policy adherence in a fast-paced retail setting.