Merchandise & Sample Coordinator

Jobtailor; Philadelphia (Philadelphia County); On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor in the United States seeks a detail-driven Sample & Product Support Specialist to manage sample requests, track SKUs, and maintain digital photos for development across systems.

You will support the product development process, coordinate shipping/receiving of samples with vendors, and deliver timely updates to cross-functional teams while building strong vendor relationships in a fast-paced retail environment.

Qualifications

• Must exhibit strong communication and interpersonal skills.
• Detail oriented with ability to multi-task in a fast-paced setting.
• Prioritize projects and handle multiple tasks.
• 1-2 years of retail experience or internship.
• Proficient in Excel, PowerPoint, and digital tools.
• Bachelor’s Degree in Fashion or Business.

Responsibilities

• Own web turnover and product information.
• Manage all sample requests and SKU tracking; web photo samples, creative, visual & marketing requests.
• Maintain digital photographs of items on order and in development for all systems needs.
• Support product development process through sample management.
• Responsible for all tracking, shipping and receiving including returning samples to vendors in a timely manner.
• Accurately and efficiently communicate changes/ updates to cross functional teams and critical partners.
• Ability to balance/understand priorities for sample needs.
• Conduct weekly web audit to ensure all styles and colors are activated, look for issues/ errors, read customer reviews and report back to team in internal Monday morning meeting.
• Build positive relationships with current vendor base.
• Own sample inquiry communication.
• Participate in business analysis on a weekly basis by preparing samples, picture pack, reports and other documentation using OTB, velocity, and attribute report and color projections for all business needs and contributing/participating to the pre-Monday meeting.
• Consistently provides all relevant and requested information in a timely manner, keeps partners informed and anticipates needs/ questions.

Skills

Communication

Detail oriented

Time management

Problem-solving

Multi-tasking

Interpersonal skills

Organizational skills

Retail math understanding

Excel

PowerPoint

Digital fluency

Vendor relationships

Fashion/trend understanding

Education

Bachelor’s Degree in Fashion

Bachelor’s Degree in Business

Tools

Excel

PowerPoint

OTB

Velocity

Attribute Report

Job description

Jobtailor in the United States seeks a detail-driven Sample & Product Support Specialist to manage sample requests, track SKUs, and maintain digital photos for development across systems.

You will support the product development process, coordinate shipping/receiving of samples with vendors, and deliver timely updates to cross-functional teams while building strong vendor relationships in a fast-paced retail environment.