Merchandise Processing Specialist

The TJX Companies, Inc.; Columbia (SC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid time off

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a Customer Service Associate in Columbia, SC to deliver a superior shopping experience. You will engage with customers, process purchases and returns, promote credit and loyalty programs, and keep merchandising and safety standards high.

The role emphasizes teamwork, strong communication, and the ability to adapt to changing store needs while supporting a positive store culture and excellent service.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Ability to lift heavy objects.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding service standards.
• Ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for the sales floor.
• Support store operations and participate in safety and loss-prevention efforts.
• Collaborate with team to meet business needs.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking a Customer Service Associate in Columbia, SC to deliver a superior shopping experience. You will engage with customers, process purchases and returns, promote credit and loyalty programs, and keep merchandising and safety standards high.

The role emphasizes teamwork, strong communication, and the ability to adapt to changing store needs while supporting a positive store culture and excellent service.