Merchandise Operations Team Lead

Brobston Group; Boston (MA); Sur place; USD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Résumé du poste

Saks Fifth Avenue in Boston seeks a Merchandise Operations Team Supervisor to lead, train, and supervise daily merchandise operations including processing, placement, maintenance, fulfillment and store support.

Under the Assistant General Manager of Operations, you will supervise the MOA team, drive KPIs, ensure accurate inventory, and collaborate with cross-functional partners to uphold standards of presentation and service.

Qualifications

• Customer-focused mindset for both internal and external customers.
• Ability to coach in real time and work with associates and leadership.
• Strong multi-tasking in a fast-paced retail environment.
• Willingness to uphold merchandising standards and visual policies.
• Proven track record of meeting deadlines and improving KPIs.

Responsabilités

• Supervise merchandise team and assist with coaching, training, scheduling and problem solving.
• Oversee MOA team handling processing, placement, transfers, price changes, and event setup.
• Maintain standards in placement and presentation of goods.
• Drive profitability by executing MOA KPIs and inventory accuracy.
• Ensure back of house is organized to support selling operations.
• Assist in other store initiatives including replenishment and floor coverage.
• Oversee fulfillment by locating merchandise and completing omni orders.
• Review inventory exception reports to ensure accuracy.
• Collaborate with AGMO and corporate on workload planning.

Connaissances

Customer focus

Real-time coaching

Multi-tasking

Strong communication

Computer skills

Lift up to 50lbs

Team leadership

Store policies adherence

Outils

Google

MS Office

Description du poste

Saks Fifth Avenue in Boston seeks a Merchandise Operations Team Supervisor to lead, train, and supervise daily merchandise operations including processing, placement, maintenance, fulfillment and store support.

Under the Assistant General Manager of Operations, you will supervise the MOA team, drive KPIs, ensure accurate inventory, and collaborate with cross-functional partners to uphold standards of presentation and service.