Merchandise Lead — Live Event Experience (Seasonal)

Aramark Corporation; Broken Arrow (OK); On-site; USD 21,000 - 28,000; Part time

Job summary

Aramark is seeking a Merchandise Supervisor for an hourly/seasonal, part-time role at a high-capacity live entertainment venue. The role supports Merchandise Vendors, trains staff, and ensures smooth operations across multiple stands and tour locations.

You will manage stock, uphold safety and uniform standards, and assist with guest relations and sales reporting while staying flexible for weekends and holidays.

Qualifications

• Retail and supervisor experience required or preferred.
• Math skills for sales reports and audits required.
• Alcohol training/certification where applicable.
• Flexible schedule including weekends/holidays.
• Professional appearance required.
• Valid driver's license required.
• Physical demands including lifting and standing.

Responsibilities

• Hold pre-shift meetings to ensure the team is aware of tasks.
• Act as concierge resource for guests and know surrounding areas.
• Train Merchandise Vendors to build a customer‑focused team.
• Resolve customer relations issues promptly and professionally.
• Ensure stands are stocked per Tour Manager expectations.
• Enforce uniform guidelines and store cleanliness.
• Handle safety inspections and incident reports if needed.
• May drive to selling locations and transport merchandise.
• Count merchandise with tour manager and staff; report daily sales data.
• Maintain a clean, pleasant store atmosphere.

Skills

Retail experience

Supervisor experience

Math skills

Alcohol certification

Flexible schedule

Professionalism

Driver's license

Physical stamina

Tools

Microsoft Excel

POS software

Property Management System

Job description

Aramark is seeking a Merchandise Supervisor for an hourly/seasonal, part-time role at a high-capacity live entertainment venue. The role supports Merchandise Vendors, trains staff, and ensures smooth operations across multiple stands and tour locations.

You will manage stock, uphold safety and uniform standards, and assist with guest relations and sales reporting while staying flexible for weekends and holidays.