Merchandise Handler I

Crate and Barrel; Romeoville (IL); On-site; USD 19,000 - 26,000; Full time

Job summary

Crate and Barrel is seeking a Merchandise Handler I to support core distribution center activities in Romeoville, IL. You will help process, move, and fulfill products and customer orders while upholding quality, safety, and accuracy standards.

You will load/unload, pick orders with automated tools, pack and label, verify shipments, replenish stock with RF scanners, and operate warehouse equipment safely. This role offers physical work in a fast-paced environment with teamwork and training.

Qualifications

• Attention to detail with high accuracy in inventory handling.
• Excellent communication and teamwork.
• Strong awareness of loss prevention and safety standards.
• Basic English language proficiency and system aptitude for operating warehouse tech.
• Physical ability to stand, lift up to 65 lbs, and use material-handling equipment.

Responsibilities

• Loads and unloads trailers and builds stable pallets.
• Picks customer orders using automated technologies.
• Packages, labels, and performs final quality checks.
• Verifies receipts and shipments against manifests.
• Replenishes inventory and prints labels using RF scanners.
• Maintains a clean, safe work area and adheres to safety standards.
• Reports issues to leadership and rotates through departments.
• Operates warehouse equipment safely.
• Lifts up to 65 lbs and moves heavier items with team effort.

Skills

Attention to detail

Communication

Safety awareness

Basic English

Physical stamina

Education

High School Diploma or GED

Job description

The Merchandise Handler I executes core distribution center activities to support the efficient processing, movement, and fulfillment of products and customer orders. Success in this role means maintaining high standards of quality, safety, and accuracy while meeting daily productivity targets. As an essential part of the supply chain, this position directly impacts the customer experience by ensuring merchandise is correctly handled, packaged, and shipped.

A day in the life as a Merchandise Handler I...

• Loads and unloads trailers manually or using dollies, building stable pallets and staging unloaded merchandise accurately.

• Accurately picks customer orders using automated technologies such as voice picking, robotic tools, and conveyor systems across large facility areas.

• Assembles boxes, packages merchandise, fills, labels, and performs final quality checks on orders, including brand-specific gift packaging services.

• Verifies received and outbound merchandise against manifests and tickets, tallying shipments and recording any overages, shortages, or damages.

• Replenishes merchandise into designated pick locations and confirms inventory using handheld RF scanners to print put-away, picking, and shipping labels.

• Performs general housekeeping duties by disposing of boxes, packing materials, and pallets to maintain a clean and safe work area.

• Reports operational issues, inventory errors, damaged items, or location system problems promptly to leadership.

• Rotates through different departments as necessary to meet changing business demands and participates in ongoing operational training.

• Operates computers, RF scanners, and foot-controlled or motorized material-handling equipment safely.

• Regularly lifts, lowers, and carries items up to 65 lbs unassisted and moves oversized items up to 500 lbs using team lifts or material-handling equipment on concrete floors.

What you'll bring to the table…

• Strong detail orientation with a high level of accuracy when handling, picking, packing, or verifying inventory.

• Excellent communication and collaboration skills to work productively within a team environment.

• Strong awareness of loss prevention, security, and safety standards per company policies and compliance guidelines.

• Basic English language proficiency and general system aptitude for learning operational technology and resources.

• Physical capability to stand, walk, bend, reach, lift up to 65 lbs, and operate material-handling equipment throughout a standard shift in a warehouse environment.

We'd love to hear from you if you have…

• High School Diploma or GED equivalent (preferred).

• Entry-level experience (no prior distribution or warehouse experience required).

• Experience or comfort working with handheld RF scanners, computers, or automated warehouse systems (preferred).

Physical and Visual Activities...

• Visual Acuity: Constant near and far vision required.

• Movement: Daily standing, walking, bending, reaching, kneeling, crouching, twisting, pushing/pulling, and remaining stationary/standing for long periods.

• Lifting Capacity: Ability to regularly move/lift up to 65 lbs. to a height of 3-4 feet (heavier items moved with team assistance). Ability to move furniture/large items up to 300 lbs. using appropriate equipment.

• Equipment & Technology Use: Ability to operate computers, RF scanners, POS/office tools.

Work Environment

• Exposure to varying temperatures (hot/cold changes), concrete floors, dust, odors, and potential mechanical, electrical, or chemical hazards standard to a distribution setting.

*In accordance with applicable law, associates will be provided with reasonable accommodations as necessary and appropriate to perform the position's requirements.

NOTE: Aspects of the job listed on this job description should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.