Merchandise Handler II

Crate & Barrel; Naperville (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Crate & Barrel in Naperville, IL seeks a Merchandise Handler II to support our distribution center operations. You will inspect items for quality, coordinate repairs with shop technicians, and communicate workload and delivery status daily.

The role emphasizes safety, accuracy, and delivering high-quality products to customers. You will rotate through departments, participate in training on new systems, and perform tasks to meet daily productivity and quality targets.

Qualifications

• 2+ years of experience preferred in a distribution or warehouse setting.
• Ability to follow safety guidelines and company policies.
• Basic English language skills and effective communication.

Responsibilities

• Inspect local delivery items for quality, finish, and dye lots.
• Coordinate with furniture shop technicians for repairs and touch ups.
• Communicate with the Delivery Lead about product inspections and workload.
• Assist with organization and verification of items for local deliveries.
• Maintain housekeeping of the facility and product line areas.
• Rotate through departments to meet business demands.
• Participate in training on technology upgrades and new systems.
• Perform tasks assigned by leadership to meet daily productivity goals.

Skills

Training & Communications

Loss Prevention

Teamwork

Attention to Detail

English Proficiency

Education

High School Diploma or GED

Job description

The Merchandise Handler II plays a vital role in the effective operation of our distribution center. In this role, you will be tasked with a variety of responsibilities to ensure that the highest quality product reaches our customers. This is a strategic, detail-oriented role is perfect for someone who is deeply committed to safety and passionate about delivering exceptional customer satisfaction.

A day in the life as a Merchandise Handler II

• Inspect all local delivery items for product quality, consistency, characteristics, damage, dye lot and finish
• Work and coordinate with furniture shop technicians for any product repairs and touch ups needed prior to delivery
• Communicate with delivery department Lead on all issues related to product inspections and delivery status of workload on a daily basis
• Assist merchandise handlers with the organization and verification of all items for local deliveries
• Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas
• Rotates through different departments, as necessary, to meet the demands of the business
• Participates in ongoing training regarding technology upgrades and new systems applicable to the position
• Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals

What you'll bring to the table

• Possess a complete understanding of training and communication resources relevant to the position
• Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
• Good communication skills
• Ability to work in a team environment
• Attention to detail
• Basic English Language proficiency

We'd love to hear from you if you have

• 2+ Years of experience preferred
• High School Diploma or GED equivalent