Produce Experience Specialist

Kroger Family of Companies; Cypress (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Kroger Family of Companies in Cypress, TX is hiring for a customer-focused associate to deliver outstanding service and maintain a safe, clean store environment. You will assist the department manager in reaching sales and profit goals while upholding quality standards and the Customer 1st strategy.

Responsibilities include advising customers on products, stocking and labeling merchandise, promoting corporate brands, and ensuring accurate price and product information.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handler permit upon employment.

Responsibilities

• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment where customers feel welcome and valued by answering questions about products
• Gain knowledge of products and respond to questions with recommendations
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to meet their needs
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness and take action as needed
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with ads and promotions
• Ensure proper temperatures in cases and coolers with temperature logs
• Reinforce safety programs and report unsafe conditions
• Practice preventive maintenance and notify management of repairs
• Report safety risks or illegal activity to store management
• Work cooperatively in a fast-paced environment
• Manage conflict in a professional manner
• Maintain honesty and integrity regarding customer and business information
• Follow directions and seek help to resolve issues
• Provide support to minors, individuals with special needs, and/or older adults
• Perform essential functions with or without accommodation

Skills

Stress management

Communication skills

Basic math

Education

Food handler permit

Job description

Kroger Family of Companies in Cypress, TX is hiring for a customer-focused associate to deliver outstanding service and maintain a safe, clean store environment. You will assist the department manager in reaching sales and profit goals while upholding quality standards and the Customer 1st strategy.

Responsibilities include advising customers on products, stocking and labeling merchandise, promoting corporate brands, and ensuring accurate price and product information.