Merchandise & Customer Service Clerk

Hy-Vee; Alabama; On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee in Alabama is seeking an HBC Clerk to support the Health, Beauty, and Household department. You will help customers, stock shelves, and ensure store presentation meets company standards.

You will interact with customers, greet them warmly, and assist with product placement and inventory, while following safety and dress guidelines. This role emphasizes teamwork and reliability in a fast-paced retail environment.

Qualifications

• Ability to follow written, verbal, or diagrammatic instructions.
• Basic math skills for cash handling and inventory.
• Excellent customer service and interpersonal skills.

Responsibilities

• Provide prompt, friendly customer service and greet customers.
• Assist customers by locating products and answering questions.
• Learn and use customers' names when possible.
• Rotate, face, and replenish merchandise to maintain quality and appearance.
• Answer the telephone and provide helpful service to callers.
• Work with teammates to ensure customer satisfaction.
• Review department status for cleanliness, product quality, and quantity.
• Maintain displays in the department and throughout the store.
• Assist with inventory and place orders as directed.

Skills

Customer Service

Teamwork

Attention to detail

Communication

Education

Less than high school another up to 1 year experience

Job description

Hy-Vee in Alabama is seeking an HBC Clerk to support the Health, Beauty, and Household department. You will help customers, stock shelves, and ensure store presentation meets company standards.

You will interact with customers, greet them warmly, and assist with product placement and inventory, while following safety and dress guidelines. This role emphasizes teamwork and reliability in a fast-paced retail environment.