HBC Clerk: Merchandising & Customer Care

Hy-Vee; Watertown (SD); Sur place; USD 15 000 - 21 000; Plein temps

Résumé du poste

Hy-Vee in Watertown, SD is seeking an HBC Clerk in the Health Wellness Home department. You will rotate, face, and replenish merchandise, review department status for cleanliness and product quality, and provide courteous, friendly service to customers and team members.

Key duties include greeting customers, assisting with product location, processing invoices, helping with inventory, and maintaining displays throughout the store.

Qualifications

• Less than high school and over six months up to one year of similar or related experience.
• Must be able to follow written, verbal, or diagrammatic instructions; several concrete variables.
• Must be able to add, subtract, multiply, and divide whole numbers.
• Must be able to understand and follow verbal or demonstrated instructions; write identifying information request supplies orally or in writing.

Responsabilités

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Assists customers by escorting them to products, securing items, loading/unloading heavy items, taking notes of customer requests, and passing along suggestions to improve the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers; works with coworkers as a team to ensure customer satisfaction.
• Rotates, faces, replenishes merchandise and reviews department status for cleanliness, quality, and quantity.
• Checks in product, puts away product, and may review invoices.
• Assists with inventory as requested.
• Maintains displays in the department and store.
• Orders product when asked by supervisor.
• Maintains personal hygiene and dress per guidelines.
• Follows company policies and store guidelines.
• Reports to work on schedule and on time.
• Builds displays as needed.
• Assists in other areas of the store as needed.
• Performs other duties and projects as required.

Connaissances

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Outils

C.A.R.S. ordering system

Computer

Register system

Description du poste

Hy-Vee in Watertown, SD is seeking an HBC Clerk in the Health Wellness Home department. You will rotate, face, and replenish merchandise, review department status for cleanliness and product quality, and provide courteous, friendly service to customers and team members.

Key duties include greeting customers, assisting with product location, processing invoices, helping with inventory, and maintaining displays throughout the store.