Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Scarborough (ME); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

401(k) plan

Medical/dental/vision insurance

Life insurance

Paid holidays/vacation/sick leave

Descripción de la vacante

Marshalls, part of The TJX Companies, Inc., in Scarborough, ME, is hiring a store associate to deliver a highly satisfied customer experience and maintain a clean, organized store environment. You’ll engage with customers, follow procedures, and support loss prevention and safety policies.

The role requires excellent customer service, flexibility, strong communication, and teamwork. Starting pay ranges from USD 17.00 to 17.50 per hour, with competitive benefits and growth opportunities within

Formación

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes or unexpected situations.
• Capable of lifting heavy objects.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsabilidades

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Conocimientos

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Descripción del empleo

Marshalls, part of The TJX Companies, Inc., in Scarborough, ME, is hiring a store associate to deliver a highly satisfied customer experience and maintain a clean, organized store environment. You’ll engage with customers, follow procedures, and support loss prevention and safety policies.

The role requires excellent customer service, flexibility, strong communication, and teamwork. Starting pay ranges from USD 17.00 to 17.50 per hour, with competitive benefits and growth opportunities within