Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Los Banos (CA); On-site; USD 23,281 - 23,970; Full time

Benefits offered by this job

Associate discount

401(k) plan

Employee assistance program

Job summary

The TJX Companies, Inc. is hiring at its Los Banos Marshalls store. The role supports delivering a highly satisfied customer experience while maintaining a clean, organized store environment and adhering to loss prevention standards.

Responsibilities include processing transactions, promoting credit and loyalty programs, merchandising, and assisting in store recovery and safety. The team collaborates to provide excellent service in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is hiring at its Los Banos Marshalls store. The role supports delivering a highly satisfied customer experience while maintaining a clean, organized store environment and adhering to loss prevention standards.

Responsibilities include processing transactions, promoting credit and loyalty programs, merchandising, and assisting in store recovery and safety. The team collaborates to provide excellent service in a fast-paced retail setting.