Merchandise Coordinator

US1319 European Imports, Inc.; Arlington Heights (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Sysco Corp. in Arlington Heights, IL is seeking a Merchandise Coordinator to support the merchandising organization.

You will act as a key link between Sales, Category Management, Purchasing, Vendors, and Operating Companies to coordinate item setup, lifecycle activities, and communication across the business. You will manage item setup, vendor onboarding, and item maintenance while supporting sales execution and ensuring timely updates to stakeholders.

Qualifications

• HS Diploma required; Bachelor's degree in business or related preferred.
• 2+ years of relevant experience in purchasing, merchandising, sales, or customer service.
• Advanced MS Office skills (Outlook, Word, Excel, PowerPoint).
• Strong communication, organization, and problem-solving abilities.

Responsibilities

• Coordinate new item setup by collecting and validating vendor/item information for accurate system entry.
• Maintain ongoing item maintenance, updates, and lifecycle administration.
• Coordinate new vendor onboarding and maintain vendor records and documentation.
• Serve as the merchandising point of contact for item setup and transactional requests.
• Serve as primary contact for vendors regarding samples, pricing updates, images, shortages, quality concerns, and related inquiries.
• Track inbound imported shipments from departure through arrival to ensure visibility and timely communication.
• Monitor drop-ship order execution and confirm accurate shipment and invoicing activity.
• Support inventory allocation, receiving, and order confirmation processes to ensure timely fulfillment.
• Respond to product, pricing, inventory, and operational inquiries from sales teams.
• Communicate urgent supplier, inventory, product, and promotional updates to sales teams.
• Assist Category Managers with sales training preparation.

Skills

MS Office

Attention to detail

Communication skills

Problem solving

Relationship building

Time management

Education

Bachelor’s Degree in business or related

HS Diploma

Job description

The Merchandise Coordinator plays a vital role in supporting the success of the merchandising organization by serving as a key link between Sales, Category Management, Purchasing, Vendors, and Operating Companies. This position is responsible for coordinating product and vendor setup, coordinating item lifecycle activities, supporting sales execution, and ensuring accurate and timely communication across the business.

This position can office out of Asian Foods in St. Paul, MN or European Imports in Arlington Heights, IL.

30 Product & Vendor Management

• Coordinate new item setup by collecting and validating vendor/item information for accurate system entry.
• Maintain ongoing item maintenance, updates, and lifecycle administration.
• Coordinate new vendor onboarding and maintain vendor records and documentation.
• Serve as the merchandising point of contact for item setup and transactional requests

25 Vendor & Supply Chain Coordination

• Serve as primary contact for vendors regarding samples, pricing updates, images, shortages, quality concerns, and related inquiries.
• Support resolution of outstanding vendor payments
• Track inbound imported shipments from departure through arrival to ensure visibility and timely communication.
• Monitor drop-ship order execution and confirm accurate shipment and invoicing activity.
• Support inventory allocation, receiving, and order confirmation processes to ensure timely fulfillment.

25 Sales & Operational Support

• Support sales teams by responding to product, pricing, inventory, and operational inquiries.
• Track and monitor various activities such as item launch performance, item hypercare, demand status, special orders.
• Assist in resolving customer, vendor, and operational issues through proactive communication and follow-up.
• Communicate urgent supplier, inventory, product, and promotional updates to sales teams.
• Assist Category Managers with sales training preparation.

20 Process & Data Management

• Coordinate the workflow for new item stocking requests and ensure timely completion of required approvals and documentation.
• Support new item onboarding by entering, validating, and maintaining product data to ensure timely and accurate launches.
• Maintain reporting, tracking tools, and merchandising records.
• Process merchandising-related system updates, including pricing and market cost changes.
• Identify process improvement opportunities that enhance efficiency, accuracy, and service levels.

Education Required:

HS Diploma

Education Preferred:

Bachelor’s Degree in business or related

Experience Required:

2 or more years relevant experience

Experience Preferred:

At least 1 year of experience in purchasing, merchandising, sales and/or customer service and at least 1 year of experience working within a retail, wholesale or distribution environment

Skills and Abilities:

• Advanced computer skills required, proficient with MS office applications such as Outlook, Word, Excel and PowerPoint
• Excellent accuracy, record keeping, organization, prioritization, attention to detail, follow up and problem-solving skills
• Excellent oral and written communication skills with internal and external customers
• Ability to concentrate for extended periods of time
• Strong communicator with excellent relationship building skills across a variety of stakeholders
• Ability to research issues, resolve discrepancies and follow up with timely communication to all key stakeholders
• Ability to quickly learn and understand systems to answer basic inquiries without escalating