Cashier and Gift Shop Admissions Staff Zoo

Peoria Park District; Peoria (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Discounted recreation classes

Free admission to select facilities

Job summary

Peoria Park District seeks a Seasonal Retail Clerk at the Peoria Zoo. You will sell admissions, souvenirs, and memberships, handle cash, and assist customers with friendly, accurate service.

Responsibilities include stocking gift shop items, processing deposits, recording reservations, and keeping work areas tidy. Prior cash handling and retail or customer service experience is preferred; high school education required. Part-time benefits apply.

Qualifications

• Two years of high school required.
• Experience in retail and/or customer service preferred.
• Ability to handle money accurately and professionally.

Responsibilities

• Sell admissions, souvenirs, and memberships accurately and efficiently.
• Receive and tag merchandise and stock gift shop shelves.
• Provide prompt and courteous customer service and answer inquiries.

Skills

Money handling

Customer service

Retail sales

Communication

Education

Two years of high school

Tools

Cash register

POS system

Job description

Job Details: Job Location: PEORIA ZOO - PEORIA, IL 61603, Position Type: Seasonal, Salary Range: $15.00 - $15.00 Hourly

Duties

• Sell admissions accurately and efficiently. Actively solicit membership sales and all other appropriate tickets/offers.
• Sell all souvenir or concession items accurately and efficiently.
• Receive and tag merchandise.
• Stock gift shop shelves.
• Keep all gift shop areas and work spaces clean and "visitor friendly".
• Attend to all customer needs/problems in a prompt & courteous manner.
• Answer phone calls; and relay any necessary messages to staff.
• Record group reservations and coordinate tours, parties, and rentals with the Educational Department.
• Check messages and work schedules at the start of the shift.
• Open registers and preparation of assigned areas before the public arrives.
• Closeout registers and other devices at the end of the business day and transfer money and appropriate paperwork to the supervisor.
• Clean assigned areas at the end of the business day to established standards.
• Assist in the preparation of deposits and associated record keeping.
• Inventory gift shop stock on a regular basis and make reports.
• Check supplies of all Zoo forms and publications (donation, membership, Adopt-an-Animal, Zoo brochures) and replenish displays as necessary.
• Wear the proper designated uniform.
• Follow all safety procedures that pertain to the duties performed. Support all aspects of the Park District’s safety program.
• Perform other duties as assigned.

Essential Functions

The work requires some physical exertion in handling supplies, equipment, and materials. Prolonged standing, bending, and stooping, and the ability to lift and carry up to 25 pounds are required on a periodic basis. The programmed activities involve everyday risks, which require normal safety precautions typical of the recreation industry.

Qualifications

Education: A minimum of two years of high school.

Experience: Experience working with computers and handling money. Experience in retail and/or customer service preferred.

Knowledge and Ability

• Ability to accurately handle money.
• Aptitude for on-the-job training and ability to follow both written and oral instructions.
• Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.
• Personal: Must be dependable and have good customer service skills.

Perks

• Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities.

Equal Opportunity

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.

All qualified individuals are encouraged to apply.

AN EQUAL OPPORTUNITY EMPLOYER.