Merchandise Account Manager — Hybrid, Denver

Superior Ink Printing; Denver (CO); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Superior Ink Printing, based in Denver, CO, seeks an Account Manager to manage client accounts with a hybrid in-person/remote schedule. You will coordinate with creative, production, e-commerce, warehousing, and fulfillment teams to ensure on-time, accurate merchandise programs.

You will translate client needs into clear project requirements and maintain project documentation in CRM/ERP tools. The role emphasizes building long-term client relationships, spotting growth opportunities, and driving

Qualifications

• Experience in account management or client services.
• Strong client-facing communication and problem-solving skills.
• Ability to translate client needs into clear project requirements and timelines.
• Familiarity with CRM/ERP and e-commerce platforms.

Responsibilities

• Manage a portfolio of client accounts and serve as the primary point of contact.
• Coordinate with internal teams across creative, production, e-commerce, warehousing, and fulfillment.
• Track order status, approvals, changes, and timelines; monitor budgets and deliverables.
• Identify opportunities to expand services and improve processes to enhance client satisfaction.

Skills

Client relationship

Project coordination

Sales awareness

CRM/ERP proficiency

Communication

Cross-functional collaboration

Education

Bachelor’s degree in Business, Marketing, Communications, or equivalent

Tools

CRM software

ERP systems

E-commerce platforms

Order tracking tools

Job description

Superior Ink Printing, based in Denver, CO, seeks an Account Manager to manage client accounts with a hybrid in-person/remote schedule. You will coordinate with creative, production, e-commerce, warehousing, and fulfillment teams to ensure on-time, accurate merchandise programs.

You will translate client needs into clear project requirements and maintain project documentation in CRM/ERP tools. The role emphasizes building long-term client relationships, spotting growth opportunities, and driving