Merced On-Site CSR & Inside Sales

Applied Industrial Technologies; Merced (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401K with company match

Insurance

Time off

Tuition reimbursement

Employee assistance

Job summary

Applied Industrial Technologies is seeking a full‑time on-site Customer Service Representative in Merced, CA. You will support the sales team and customers with inquiries, quotes, orders, and parts sourcing in a fast-paced environment.

We offer a strong team culture, competitive hourly pay with bonus opportunities, and career growth in a Fortune 1000 company. Work hours are Monday to Friday, 8:00 am to 5:00 pm, with solid work‑life balance.

Qualifications

• 1+ year customer service or inside sales experience; industrial distribution or parts counter preferred
• Attention to detail and ability to multitask
• Written and verbal communication skills, including English grammar
• High school diploma or equivalent
• Computer knowledge including Excel; SAP/ERP experience a plus

Responsibilities

• Partner with customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships
• Customer inquiries, quotes, order processing, expediting / returns
• Sourcing parts
• Assist in generating sales
• Help in the stockroom as needed, deliver orders to customers as needed

Skills

Customer service

Multitasking

Attention to detail

Written and verbal communication

Education

High school diploma

Tools

Excel

SAP/ERP

Job description

Applied Industrial Technologies is seeking a full‑time on-site Customer Service Representative in Merced, CA. You will support the sales team and customers with inquiries, quotes, orders, and parts sourcing in a fast-paced environment.

We offer a strong team culture, competitive hourly pay with bonus opportunities, and career growth in a Fortune 1000 company. Work hours are Monday to Friday, 8:00 am to 5:00 pm, with solid work‑life balance.